Food & Beverage Outlet General Manager

Company Description

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​

Join us and become a Heartist®.

Job Description

As our Food & Beverage Outlet General Manager, you will be at the heart of our dining experience, leading the daily operations of the outlet while creating meaningful and memorable moments for our guests. You will inspire and develop your team, drive operational excellence, and ensure every guest receives exceptional service from the moment they arrive until the moment they leave.

What's in it for you:

• Employee benefit card offering discounted rates in Accor hotels worldwide
• Learning and development programs through our Academies
• Opportunities to develop your talent and grow within your property and across Accor worldwide
• Recognition and opportunities to make a difference through our Corporate Social Responsibility initiatives, including Planet 21What you will be doing:

• Lead Daily Operations: Oversee the smooth and efficient operation of the F&B outlet, maintaining high standards of food, beverage, service, hygiene, and presentation while ensuring compliance with hotel policies, food safety requirements, and health and safety regulations.
• Inspire & Lead the Team: Lead, coach, motivate, and develop the team while fostering a positive and engaging working environment that reflects the unique character of MGallery.
• Create Exceptional Guest Experiences: Engage with guests, anticipate their needs, handle feedback professionally, and build lasting guest relationships.
• Drive Financial Performance: Monitor revenue, control operating costs, manage budgets, and contribute to achieving the outlet's financial targets.
• Menu & Product Development: Work closely with the culinary team to review menus, introduce new offerings, and respond to guest preferences and market trends.
• Manage Inventory & Suppliers: Monitor stock levels, minimize wastage, ensure effective inventory control, and maintain strong relationships with suppliers.

Qualifications

Your experience and skills include:

• Minimum 5 years of experience in Food & Beverage operations, with relevant experience in a supervisory or management role.
• Previous experience as an F&B Outlet Manager, Restaurant Manager, or similar leadership position, preferably within a luxury or upscale hotel or standalone restaurant.
• Strong knowledge of restaurant and beverage operations, service standards, food safety, and hygiene requirements.
• Proven ability to lead, coach, and develop diverse teams while creating a positive and collaborative working environment.
• Strong commercial awareness with experience in budgeting, cost control, revenue management, and achieving financial targets.
• Excellent guest relations skills, with the ability to handle feedback and resolve guest concerns professionally and effectively.
• Strong organizational and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.
• Excellent communication and interpersonal skills, with confidence in dealing with guests, colleagues, and senior management.
• Ability to work flexible hours, including evenings, weekends, and public holidays, based on operational requirements.
• Proficiency in English; additional languages are an advantage.
• A degree or diploma in Hospitality Management, Food & Beverage Management, or a related field is preferred.
• Knowledge of Accor or other international luxury hospitality standards would be an advantage.

Additional Information

Your team and working environment:

We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by the authentic Qatari warmth and essence of generosity.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Alwadi Hotel Doha is the first MGallery boutique hotel located within Msheireb Downtown Doha, vibrant new retail, commercial and residential development in the heart of Qatar’s capital, offering 213 luxurious rooms and suites with desirable amenities, a spectacular ballroom, and five class meeting rooms, with variety of restaurants and an exclusive spa and swimming pool. Ideal for business or leisure and is just 15 minutes’ drive from Hamad International Airport and 10 minutes from West Bay.