Field Service Engineer

Position Summary:

If you are a Service Engineer – Measurement Solutions professional looking for an opportunity to grow your career, this role offers the chance to work with Emerson’s industry‑leading measurement technologies while delivering exceptional service to customers across the energy and process industries. You will play a key role in commissioning, maintaining, and optimising Emerson Roxar Multiphase Flow Meters (MPFM), Water Cut Meters (WCM), Subsea Wet Gas Meters (SWGM), Precision Flow Meters, Flare Gas Ultrasonic Flow Meters, and other measurement products. Through technical expertise, collaboration, and customer engagement, you will help strengthen customer loyalty while supporting the growth of Emerson’s after‑sales services business.

In This Role, Your Responsibilities Will Be:

• Carry out start‑up and commissioning activities, fault analysis, investigations, and repair work for Multiphase Flow Meters, Water Cut Meters, Subsea Wet Gas Meters, Precision Flow Meters, Flare Gas Ultrasonic Flow Meters, and other measurement products, including planning, execution, and customer reporting.
• Provide advanced technical support to customers for the maintenance and optimisation of Emerson measurement solutions.
• Conduct site surveys, site walk‑downs, and installed‑base assessments to identify upgrade and consulting opportunities in collaboration with the Sales team.
• Guide and coach Field Service Engineers in troubleshooting activities, deliver technical training, and provide support in escalated service situations, particularly for complex measurement products.
• Plan and execute Long‑Term Service Agreements (LTSA) and Annual Maintenance Contracts (AMC) in line with contractual scope, terms, and conditions.
• Build and maintain strong customer relationships to support long‑term loyalty and sustainable growth of the services business.
• Ensure agreed performance metrics are measured, analysed, and acted upon to meet or exceed key performance indicators and Perfect Execution standards.
• Proactively identify opportunities for continuous improvement and innovation and implement appropriate actions.
• Consistently apply Emerson business processes, tools, and standard practices to improve efficiency and service quality.
• Adhere to all Health, Safety, and Environmental policies and actively promote a safe working culture.
• Perform other responsibilities aligned with the role as assigned by the line manager.Who You Are:

You persist in accomplishing objectives despite obstacles and setbacks, demonstrating resilience and accountability in complex service environments. You communicate clearly and effectively across diverse audiences, adapting your approach in one‑to‑one, group, and cross‑functional settings. You build strong collaboration and teamwork, enabling others to contribute to shared goals and customer success. Through your actions and expertise, you earn trust and support from customers, colleagues, and stakeholders.

For This Role, You Will Need:

• An engineering qualification in Instrumentation, Electronics, Electrical, Mechanical engineering, or equivalent practical experience.
• Demonstrated experience performing service, commissioning, and technical support activities in a relevant industrial or process control environment.Preferred Qualifications That Set You Apart:

• Extensive hands‑on experience in commissioning, start‑up, and servicing of Multiphase Flow Meters, Water Cut Meters, Subsea Wet Gas Meters, Precision Flow Meters, and Flare Gas Ultrasonic Flow Meters.
• Practical experience with field installation of measurement products, along with a strong working knowledge of service techniques, tools, and procedures.
• Strong organisational skills with the ability to work collaboratively as part of a diverse, global team.
• Professional proficiency in written and spoken English.Our Culture and Commitment To You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide, medical insurance plans, Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training.