Executive Assistant, People & Intellectual Capital Group

The Executive Assistant, People & Intellectual Capital Group will provide secretarial support to the Group Head and assist in the general management of day to day affairs of the GH’s office and efficiently carryout job assignments

Key Result Areas

• Maintain internal discipline of the office of the Group Head by properly organizing meetings, appointments, discussions, reminding the GH as appropriate etc.

• Provide Group Head daily schedule of meetings, appointments, and other engagements. Establish regular follow up with the respective Unit Managers and other Group Heads, as required.

• Asist in the travel arrangements, hotel bookings, stationary request placements, liaison with procurement/admin units etc.

• Mediate between stakeholders including end users, admin & external vendors, with regard to all admin related matters.

• Responsible for coordinating and following up on all requests logged with Admin Helpdesk for various maintenance services and with Technology HelpDesk for user/access administration and purchase of hardware and with CAD for processing of all expense reimbursement/claims of staff.

• Handle all staff reimbursements/claims in compliance with policy.

• Assist with the onboarding of new joiners in PICG

Knowledge, Skills & Experience

• High level of maturity and good communication skills are required to balance the needs and expectations of external stakeholders and employees.

• Very strong interpersonal and communication skills. With good command over English.

• Ability to manage stressful situations caused by the sensitive nature of the position.

• Must be able to work under pressure with short/challenging situations.

• Understanding of HR systems and procedures, good computer skills (MS Office & Outlook)