Executive Assistant Manager - Operations. The Ritz-Carlton Abu Dhabi, Grand Canal
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POSITION SUMMARY
Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.
PREFERRED QUALIFICATIONS
Education and Experience
2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
OR
4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Requirements
- •2-year degree in Business Administration, Hotel/Restaurant Management, or related
- •4 years experience in guest services, front desk, housekeeping, sales, management operations
- •OR 4-year degree in Business Administration, Hotel/Restaurant Management, or related
- •2 years experience in guest services, front desk, housekeeping, sales, management operations
Responsibilities
- •Strategic business leader of hotel operations
- •Develop and implement departmental strategies
- •Ensure brand service strategy and initiatives are implemented
- •Meet brand standards and customer needs
- •Focus on employee satisfaction and revenue growth
- •Maximize financial performance of departments
- •Develop positive owner relations
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Marriott International is a leading global hospitality company. It operates and franchises a wide range of hotel brands, serving travelers worldwide.
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