Engineer/Customer Operation Center (UAE National)
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Join e& through NAFIS Program
We are looking for talented UAE Nationals to join e& through the NAFIS Program in the role of Engineer/Customer Operations Center.
This opportunity is ideal for motivated Emirati professionals who are eager to grow their careers in a dynamic and future-focused environment.
Role Overview
e& is seeking a Technical Support Engineer to deliver remote technical resolution for customers via first contact, escalation tickets, and proactive work orders. The role involves diagnosing and troubleshooting issues using relevant OSS and BSS applications, ensuring effective and timely support for network and service enhancements.
Requirements
- •Must be a UAE National
- •Eagerness to grow career in a dynamic environment
- •Ability to diagnose and troubleshoot issues
- •Experience with OSS and BSS applications is a plus
Nice to Have
- •Motivated Emirati professional
Responsibilities
- •Deliver remote technical resolution for customers
- •Handle first contact and escalation tickets
- •Perform proactive work orders
- •Ensure timely support for network and service enhancements
Related Jobs
- See what e& Group's hiring system sees in your CV
- Get AI-rewritten bullet points
- Download Gulf-ready CV
60 seconds. $3.99 one-time.
e& Group (formerly Etisalat) is a telecommunications and technology conglomerate offering mobile, fixed, and digital services. It serves customers across multiple countries.
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