e& Group
Engineer/Customer Operation Center-Group 2 Zone 1 (e& Nafis)
🇦🇪 Ajman, UAE🏢 On-site
technical supportremote supportnetwork servicesOSSBSS
🌙 UAE National
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🌙 UAE National
e& Group
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Join e& through NAFIS Program
We are looking for talented UAE Nationals to join e& through the NAFIS Program in the role of Engineer/Customer Operations Center.
This opportunity is ideal for motivated Emirati professionals who are eager to grow their careers in a dynamic and future-focused environment.
Role Overview
e& is seeking a Technical Support Engineer to deliver remote technical resolution for customers via first contact, escalation tickets, and proactive work orders. The role involves diagnosing and troubleshooting issues using relevant OSS and BSS applications, ensuring effective and timely support for network and service enhancements.
Requirements
- •UAE National
- •Motivated Emirati professional
- •Eager to grow career
Responsibilities
- •Deliver remote technical resolution for customers
- •Diagnose and troubleshoot issues using OSS and BSS applications
- •Ensure timely support for network and service enhancements
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