Director Of Food & Beverage

Company Description

Fairmont RAMLA RIYADH seeks passionate and adventurous individuals to join our incredible team in the heart of Riyadh. Our hotel offers a variety of job opportunities in over thirty departments, ensuring there's something that sparks your interest. We pride ourselves on the work/play lifestyle that is working in Fairmont RAMLA Riyadh, and we do our best to ensure your quality of life is elevated when working for us. If you have ever dreamed of working in a luxury hotel, don't miss out on this opportunity.

Our commitment to Diversity & Inclusion:

Since 1907, Fairmont Hotels & Resorts has been dedicated to crafting unforgettable experiences for both guests and colleagues alike. Essential to this success has been diversity, equity, and inclusion woven into the fabric of our brand’s DNA. We pride ourselves on being an equal-opportunity employer, fostering an open and inclusive culture that welcomes everyone, empowers all colleagues, and cultivates individual and collective innovation and performance. Our ambition is to provide all of our Talent with fair and equitable opportunities to grow and attain their full potential. We believe that diversity in our teams not only enriches the lives of our Talent but also provides the best possible experience to everyone who visits our iconic hotels and resorts worldwide.

Brand Campaign: Fairmont has launched a new global brand campaign, 'Make Special Happen,' celebrating its heritage of hosting iconic events and creating memorable experiences for guests.

Job Description

Innovative Experiences: Inspire and drive innovative dining experiences and activations, developing curated menus and concepts that solidify Fairmont Ramla Riyadh as a destination of choice for hotel and external guests.

Strategic Leadership: Participate as a senior leader in hotel-wide strategic decisions, aligning food and beverage initiatives with the overall vision of the Fairmont brand.

Operational Excellence:Lead and manage day-to-day operations of the Food & Beverage Division, ensuring adherence to luxury service standards that enhance guest satisfaction.

Guest Service Improvement: Implement and uphold guest service standards while constantly seeking methods to enhance product offerings and services, aiming to boost volume and profitability.

Financial Performance: Guide and support F&B departments in meeting their financial and operational targets, ensuring alignment with Fairmont’s objectives.

Budget Management: Develop and manage annual budgets with fiscal responsibility, ensuring effective allocation of resources to maximize profitability.

Expense Control: Implement effective controls over food, beverage, labor, and operating expenses throughout the F&B division to optimize costs while maintaining quality.

Strategic Planning: Assist in the preparation of Fairmont’s annual strategic plan, ensuring that departmental goals align with corporate objectives.

Colleague Development: Oversee the selection, training, and development of all colleagues, ensuring timely recruitment and fostering career growth opportunities.

Hygiene Standards: Collaborate with local, state, and governmental organizations to maintain the highest standards of hygiene, sanitation, and cleanliness in all food and beverage operations.

Complaint Resolution: Address and resolve guest complaints within the food and beverage division promptly to maintain high standards of guest satisfaction.

Pricing Strategy: Monitor F&B prices, establish benchmarks, analyze sales mixes, and develop pricing strategies that enhance profitability for Fairmont.

Supply Chain Management: Coordinate the selection, purchasing, storage, inventory management, and maintenance of all food and beverage supplies and equipment.

High-Performing Teams:Develop a high-performing F&B leadership team committed to professional growth and aligned with Fairmont’s values.

Daily Operations Meeting: Conduct daily F&B meetings to discuss VIP guest arrivals, revenue updates, operational challenges, and strategies for improvement.

Collaborative Culture: Maintain a favorable working relationship with all departments, fostering a cooperative and harmonious environment that promotes employee morale and productivity.

Policy Adherence: Ensure compliance with department policies, procedures, service standards, and safety regulations.

Additional Responsibilities: Undertake other duties as assigned to support the overall goals of Fairmont Ramla Riyadh.

Qualifications

• Previous Food & Beverage experience in a senior leadership role required.
• Minimum 5-7 years of progressive experience in managing F&B operations in a luxury hotel, gained from working in global key cities.
• University/College degree in a related discipline.
• Strong interpersonal and problem-solving abilities.
• Highly responsible & reliable.
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively as part of a team.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Ability to work a flexible schedule that meets business demands, including mornings, evenings, weekends, overtime shifts, and holidays.
• Ability to work effectively with programs including Microsoft Office, Open Table - Guest Centre, Avero Slingshot, Opera, Silverware, and Revinate.
• Excellent communication and organizational skills.