Director, GM Sales Business Banking

As part of the Global Markets – Sales team within the Investment Banking & Markets Division, the incumbent is expected to be a strong team player capable of meeting agreed sales and revenue objectives. The role focuses on delivering Global Markets solutions to corporate clients across the assigned portfolio and geography, with a particular emphasis on Business Banking Group clients.
The incumbent will be responsible for developing and maintaining strong client relationships, gaining a deep understanding of client needs, and providing high quality service. The role also requires close collaboration with internal stakeholders including Legal, Compliance, Documentation, Relationship Managers, Traders, and support teams to ensure seamless execution and adherence to FAB’s regulatory and operational standards.

Generic Accountability:

• Ensure adherence to all GM Sales requirements across the assigned portfolio, which are in-line with FAB’s regulatory, compliance and best practice standards.

• Strong team player who is able to work closely with members of the GM Sales Team and Support Departments – Legal, Compliance, Documentation etc. – as required.

• Ensure high quality execution and build/maintain strong relationships with GM products, Relationship Managers, Traders and the infrastructure/support staff.

• Ensure client / internal / revenue issues are escalated appropriately to the Line Manager within a suitable timeframe.

Job Specific Accountabilities:

• Ensure all revenue and volume targets, both Individual and for the Team are delivered.

• Multi-asset class coverage as required by your assigned Line Manager.

• Knowledge of various GM products, including but not limited to, Interest Rate Derivatives, FX Options, FX (G10/EM), Structured Deposits, Credit, TRS, Commodities, Equities, Islamic Products and E-Commerce.

• Fostering and developing client relationships for both existing and new-to-bank clients.

• Adherence to all Legal, Operational and market risk requirements.

Specific Accountability

• Meeting the budget for the assigned portfolio.

• Ensure maximum optimization of customer FX flows and Fixed Deposits.

• Identify cross-sell opportunities across the assigned portfolio.

• Be able to structure and price various interest rate and option structures on Bloomberg/Murex.

• Actively meeting clients to foster, develop and strengthen client relationships to increase Bank revenue.

• Maintaining and improving margins across all clients.

• 100% compliance with all Legal and Operational requirements and ensuring there are no breaches.

• All client queries are to be responded in a timely fashion to enhance client satisfaction

Minimum Qualification:

• Bachelor's degree in Business Administration or a related discipline.

Minimum Experience:

• 8-10 years relevant experience in the banking sector with at least 6 years in Financial Markets. Direct Customer support / Client Service experience.

• Knowledge of various GM products, including Interest Rate Derivatives, FX Options, FX (G10/EM), Structured Deposits, Repos, Credit, TRS, Commodities, Equities, Islamic Products an E-Commerce.

• Comfortable with using various pricing systems including, but not limited to, Murex, Bloomberg and Super Derivatives, to price different derivative and option structures

• Strong team player, with the ability to drive team performance.

• Accurate, thorough and highly responsible with good attention to detail.

• Strong and effective communication and analytical skills.

• Experience of interaction with other regional and global teams.

• Regional and/or foreign language skills would be an added advantage.

• Strong knowledge of MS Excel, Word and PowerPoint.

• Capable of performing and delivering results under pressure.