Customer Relationship Executive
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Functional Roles and Responsibilities
ā¢ Provide efficient and courteous handling of present customers or over the phone, provide necessary information, service booking and guidance
ā¢ Provide an efficient and courteous welcome to service customers by arranging to seat them and keep them comfortable till they are attended to
ā¢ Arrange for the customer to be attended to at a quick pace to reduce waiting time and enhance customer satisfaction
ā¢ Direct the customer to the relevant advisor who will attend to him
ā¢ Call customers to get follow feedback on their visits to ATM.
ā¢ Be part of the Telemarketing activities during campaigns.
ā¢ Support the reception in managing the courtesy vehicles.
ā¢ Ensure cleanliness and hygiene is maintained in the reception area and essential housekeeping standards are adhered to represent an appropriate corporate image
Requirements
- ā¢Efficient and courteous handling of customers
- ā¢Provide necessary information and guidance
- ā¢Arrange for customers to be attended to quickly
- ā¢Follow up with customers for feedback
- ā¢Participate in telemarketing activities
- ā¢Support courtesy vehicle management
- ā¢Maintain reception cleanliness and hygiene
Nice to Have
- ā¢Represent an appropriate corporate image through cleanliness and housekeeping standards
Responsibilities
- ā¢Provide efficient and courteous handling of present customers or over the phone
- ā¢Provide necessary information, service booking and guidance
- ā¢Provide an efficient and courteous welcome to service customers
- ā¢Arrange for the customer to be attended to at a quick pace
- ā¢Direct the customer to the relevant advisor
- ā¢Call customers to get follow feedback on their visits
- ā¢Be part of the Telemarketing activities during campaigns
- ā¢Support the reception in managing the courtesy vehicles
Related Jobs
- Check if your CV is ATS-ready for Al Tayer Group
- Get AI-rewritten bullet points
- Download Gulf-ready CV
60 seconds. $3.99 one-time.