Customer Care Representative Associate- Part Time - UAE National Only
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What can you expect as a FedEx team member?
• Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.
• Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.Equal Opportunities
Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.
We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.
Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date
Company:
MER FedEx Express Intl BV DXBCity:
Abu DhabiScheduled Weekly Hours:
24Worker Type:
RegularPosting Start Date
19-May-2026Posting Close Date:
26-May-2026Job Family:
FXE-MEISA: Customer Care RepresentativePosition Summary:
Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.
Interpersonal Skills;Written & Verbal Communication Skills;Team Working Skills;Microsoft Office & PC Skills;Problem Solving Skills
Requirements
- •UAE National only
- •Completion of defined processes and procedures
- •Accuracy, completeness, and compliance with standards
- •Identification and resolution of anomalies
- •Escalation of complex issues to senior team members
- •Interpersonal Skills
- •Written Verbal Communication Skills
- •Team Working Skills
Nice to Have
- •Microsoft Office PC Skills
- •Problem Solving Skills
Responsibilities
- •Responsible for completion of defined processes and procedures to deadline
- •Ensuring accuracy, completeness, and compliance
- •Identifies anomalies as they arise
- •Uses judgement based on rules and procedures to resolve
- •Escalate to senior team members for complex issues
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- See if your CV format works for FedEx
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- Download Gulf-ready CV
60 seconds. $3.99 one-time.
FedEx provides transportation, e-commerce, and business services worldwide. It serves individuals and businesses.
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