[{"_1":2,"_201":-5,"_202":-5},"loaderData",{"_3":4,"_56":57,"_60":61},"root",{"_5":6,"_54":55},"gadgetConfig",{"_7":8,"_10":11,"_12":13,"_14":15,"_46":-7,"_47":-7,"_48":49},"apiKeys",{"_9":-7},"shopify","environment","production","frameworkVersion","^1.5.0","env",{"_16":17,"_18":19,"_20":21,"_22":23,"_24":25,"_26":27,"_28":29,"_30":31,"_32":11,"_33":34,"_35":31,"_36":37,"_38":11,"_39":40,"_41":42,"_43":13,"_44":45},"GADGET_PUBLIC_SENTRY_DSN","https://35139571eb49968e23ac0777d6853ebb@o349170.ingest.us.sentry.io/4510939255472128","GADGET_PUBLIC_POSTHOG_HOST","https://us.i.posthog.com","GADGET_PUBLIC_POSTHOG_KEY","phc_67iSb49qAyhdzMpgWVLRcX08ULQr8lmXWWNl7qVZ4Bn","GADGET_PUBLIC_GA_MEASUREMENT_ID","G-BD7MJZ2823","GADGET_PUBLIC_MAPBOX_ACCESS_TOKEN","pk.eyJ1IjoiZGVuemlsc2VxdWVpcmEiLCJhIjoiY21tdzdlM2QzMmk5bDJxc2RxZXl3cHZ6dCJ9.OM2OumtzXcqS5jjzzSTvVg","GADGET_PUBLIC_FREE_POSTING_ENABLED","false","GADGET_PUBLIC_TURNSTILE_SITE_KEY","0x4AAAAAADB25kW7oJQsGE1s","GADGET_APP","menajobs","GADGET_ENV","GADGET_APP_URL","https://menajobs.me/","GADGET_PUBLIC_APP_SLUG","GADGET_ENV_ID","605445","GADGET_PUBLIC_APP_ENV","GADGET_APP_TEMPLATE_TYPE","WebAppWithAuth","GADGET_OTEL_COLLECTOR_URL","https://traces.gadget.dev","GADGET_FRAMEWORK_VERSION","GADGET_FLAG_ASSISTANT_ENABLED","true","shopifyInstallState","shopifyAppBridgeCDNScriptSrc","authentication",{"_50":51,"_52":53},"signInPath","/sign-in","redirectOnSuccessfulSignInPath","/signed-in","csrfToken","fezBrAuw3x9RuWNxg0YYL6Fgtj5H2M+nKsReSfanjps=","routes/_public",{"_58":59},"year",2026,"routes/_public.jobs.$slug",{"_62":63,"_64":-5,"_65":-5,"_66":67,"_68":69,"_70":71,"_72":73,"_74":75,"_76":-5,"_77":78,"_200":-5},"pending",false,"jobTitle","companyName","expired",true,"expiredTitle","Customer Care Officer (Call center)","expiredCompany","Majid Al Futtaim","companySlug","majid-al-futtaim","cityHint","Riyadh","job","relatedJobs",[79],{"_80":81,"_82":83,"_84":85,"_86":87,"_72":88,"_89":90,"_91":92,"_93":94,"_95":96,"_97":98,"_99":100,"_101":75,"_102":103,"_104":105,"_106":107,"_108":109,"_110":111,"_112":105,"_113":114,"_115":114,"_116":117,"_118":114,"_119":114,"_120":63,"_121":-5,"_122":-5,"_123":63,"_124":63,"_125":126,"_135":136,"_144":145,"_146":147,"_148":149,"_150":151,"_160":161,"_166":167,"_176":177,"_178":179,"_180":-5,"_181":182,"_183":184,"_185":-5,"_186":63,"_187":63,"_188":63,"_189":-5,"_190":191,"_192":193,"_194":195,"_196":-5,"_197":-5,"_198":199},"id","84967","slug","operations-manager-rentokil-initial-riyadh","title","Operations Manager","company","Rentokil Initial","rentokil-initial","companyLogo","https://menajobs.me/img-company?slug=rentokil-initial&size=sm","companySize","5000+","companyDescription","Rentokil Initial offers a range of services including pest control, hygiene solutions, and medical waste disposal for commercial and residential clients. They operate globally.","companyWebsite","https://careers.rentokil-initial.com/","country","Saudi Arabia","countryCode","SA","city","workModel","onsite","category","Retail","categorySlug","retail","categoryEmoji","🛍️","seniority","mid","department","salaryMin",0,"salaryMax","salaryCurrency","USD","salaryLocalMin","salaryLocalMax","visaSponsorship","visaType","nationalityPreference","arabicRequired","arabicPreferred","benefits",{"_127":63,"_128":63,"_129":63,"_130":63,"_131":63,"_132":67,"_133":63,"_134":63},"housing","flights","medical","education","transport","gratuity","bonus","relocation","tags",[137,138,139,140,141,142,143],"Operations Management","Team Leadership","Process Improvement","Pest Management","Biosecurity","Client Relations","Rentokil Boecker","experienceYears","","descriptionShort","Operations Manager to lead and develop company operations, focusing on people management, efficiency, and client satisfaction.","descriptionHtml","

The Operations Manager develops and leads Rentokil Boecker® operations activities at all levels: people management, team performance and development, client relationship management, resources optimization, and operational efficiency while guaranteeing Rentokil Boecker® value of Excellence.

Rentokil Boecker® Operations Manager is held accountable for the below job responsibilities:

RENTOKIL BOECKER® HOD ESSENTIALS

▪ Adopt Rentokil Boecker® vision, inspire and lead own departmental vision to achieve desired outcomes.

▪ Plan, develop and execute operations strategies that support and enable the achievement of overall company objectives.

▪ Set short term and long-term direction for the department with objectives and KPIs, through communicating it across team members, giving continuous feedback and support where needed.

▪ Organize, delegate and follow up assertively on departmental tasks.

▪ Hire, develop and motivate team members by molding, training and coaching them into star performers and cooperative teams.

▪ Build strong relationships and effectively communicate with management, peers and staff.

▪ Continuously improve department’s processes and quality output to respect Rentokil Boecker® value of Excellence.

▪ Control data integrity on all Rentokil Boecker® systems, forms and reports submitted by Operations team members.

BUSINESS DEVELOPMENT

▪ Define Pest Management and Biosecurity business innovation objectives while understanding existing market needs and business gaps.

▪ Gather ideas to grow the Pest Management business using various resources such as market information, client insight, personal networks, etc.

▪ Cooperate with Sales Manager to always develop new opportunities fit for market and clients’ needs.

▪ Collaborate with Sales department to ensure geographical expansion and coverage of services within the country and set proper plans to relocate teams when needed.

▪ Promote Rentokil Boecker® Pest Management and Biosecurity systems and programs.

▪ Collaborate with Regional Marketing department and provide needed insights based on market assessment and changes in order to guarantee successful campaigns.

▪ Identify and participate in events and exhibitions relevant to Rentokil Boecker® Pest Management services.

OPERATIONS AND TEAM MANAGEMENT

▪ Ensure that delivered services are aligned with Boecker® Pest Management and Biosecurity standards and manual to guarantee client satisfaction.

▪ Set budget, review contract lists, forecast needed resources, and determine areas needing cost reduction and operational efficiency.

▪ Monitor the yearly schedule of appointments, establish a plan and oversee its execution in order to reach set KPIs and take corrective actions where needed.

▪ Control the consumption of products and the utilization of the human and technical resources to ensure high efficiency of the operations department.

▪ Assess new projects with the Finance team in order to avoid misuse of human or technical resources.

▪ Inform the Sales department on toxic clients to reconsider the price before the renewal.

▪ Lead the Operations Units members (both business and residential) and empower them to properly run the field operations from both technicians and client sides.

▪ Be highly involved with the Field Quality Assurance unit and drive it into being the pulse of the field operations in order to continuously enhance operations excellence.

▪ Guide Technical Engineering Unit and take their feedback into consideration when assessing new projects, technologies or treatment methods.

▪ Oversee technicians’ recruitment, training, evaluation, proper distribution within teams and promote their rotation in order to guarantee proper sharing of know-how.

▪ Manage and execute the departmental training calendar and monthly competitions.

▪ Analyze Operations reports (Call Back, Overtime Report, etc.), take appropriate action where needed and discuss them with internal stakeholders and CM.

CLIENT SATISFACTION

▪ Supply clients with relevant and latest Pest Management information via different media (e-mails, newsletters, info-leaflets, articles, Boecker® website, etc.).

▪ Collaborate with Client Service department on getting the information needed to consistently enhance excellence of provided services and work towards having Boecker® clients extremely satisfied.

▪ Examine cancelled and non-renewed accounts and take appropriate or corrective actions.

▪ Perform troubleshooting and courtesy visits and build strong relationships with clients.

REGULATORY RELATIONSHIP

▪ Network and communicate with legal concerned authorities on updates related to Pest Management

and Biosecurity legal requirement or new procedures.

▪ Develop a continuous flow of communication and cooperation with local governments in order to authorize Boecker® Pest Management services and products.

RESEARCH AND DEVELOPMENT

▪ Research, suggest and design Pest Management Systems or training topics that Rentokil Boecker® might adopt and are fit for local implementation.

Requirements

Bachelor’s Degree in Business Administration, Agribusiness, Environmental Science or equivalent.

At least 8 years of experience, preferably 2 years of experience in pest management at Rentokil Boecker®.

Proficiency in English and Arabic.

Knowledgeable in reporting and monitoring with remarkable attention to details.

Effective decision making and problem-solving skills.

Excellent verbal and written communication skills.

Benefits

Competitive Salary

22 vacation days / year

One ticket yearly to visit home country

Medical Insurance class A

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