APM Monaco
Customer Care Associate (English and Arabic Speaker)
🇦🇪 Dubai, UAE🔄 Hybrid
Customer ServiceArabicEnglishMS OfficeLuxury RetailLive Chat
At a Glance
- Category
- 🛍️ Retail
- Level
- Mid-Level
- Experience
- 3+ years
- Type
- Full-time
Stop — Check First
- Check your resume before APM Monaco rejects it
- Get AI-rewritten bullet points
- Download Gulf-ready CV
60 seconds. $5.88 one-time.
🏥Medical
APM Monaco
50-250 employees
Who are we?
Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.
About the Role:
- Office and home based
- 5-day work per week (Monday to Sunday)
- Fluent Arabic and English Speaker is a MUSTResponsibilities:
- Manage customer calls and request relevant information
- Handle customers' emails and live chat enquiries regarding pre-sales and after sales service enquiries
- Liaise with Logistics, After Sales Service and global boutiques on daily basis
- Follow up the offline store enquiries and complaints
- Other ad-hoc projects assigned by the manager
- Minimum 3 years relevant experiences in customer service/ luxury retail field
- Proficient with MS Office
- Fluent Arabic and English. Any other language will be a bonus.
- Able to work independently with minimal supervision
- Proactive, patient and committed
- Great communication and interpersonal skills
- Immediately available is highly preferred This position is based in Dubai.
Why Join APM?
- Global, Dynamic Team: Diverse and energetic workforce.
- Growth Opportunities: We support your professional development.
- Collaborative Culture: Teamwork and open communication.
- Comprehensive Benefits: Medical benefits, paid time off, and generous employee discounts.
Don't wait to join APM Monaco! Click on APPLY NOW!
Requirements
- •Fluent Arabic and English Speaker is a MUST
- •Minimum 3 years relevant experience in customer service or luxury retail
- •Proficient with MS Office
- •Able to work independently with minimal supervision
- •Proactive, patient, and committed
- •Great communication and interpersonal skills
Nice to Have
- •Any other language will be a bonus
- •Immediately available is highly preferred
Responsibilities
- •Manage customer calls and request relevant information
- •Handle customers' emails and live chat enquiries regarding pre-sales and after sales service
- •Liaise with Logistics, After Sales Service and global boutiques on daily basis
- •Follow up the offline store enquiries and complaints
- •Other ad-hoc projects assigned by the manager
Related Jobs4 similar jobs
Stop — Check First
- Check your resume before APM Monaco rejects it
- Get AI-rewritten bullet points
- Download Gulf-ready CV
60 seconds. $5.88 one-time.
Benefits Package
🏠Housing
✈️Flights
🏥Medical
🎓Education
🚗Transport
💰Gratuity
🎯Bonus
📦Relocation
GCC Info
Company
APM Monaco
50-250 employees
APM Monaco is a luxury brand known for its contemporary and fashionable jewelry and accessories. It offers stylish pieces designed for modern individuals.