Counsellor

JOB PURPOSE:

Support trainees’ emotional, academic, and social well-being through counseling and wellness initiatives. Provide individual and group support, lead life skills sessions, monitor performance and behavior, and collaborate with stakeholders to guide at-risk trainees and prevent dropouts during both on-campus and OJT phases.

KEY ACCOUNTABILITIES:

Job Specific:

1 1. Trainee Counseling & Support

• Provide personalized counseling and support plans for trainees.
• Conduct regular check-ins and site visits, including OJT locations.
• Follow up on disciplinary cases and support rehabilitation efforts.
• Respond promptly to trainee concerns via various channels.

2. Wellbeing & Mental Health

• Deliver wellbeing programs and awareness campaigns.
• Create safe spaces for open dialogue and refer high-risk cases as needed.
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3. Disciplinary & Performance Monitoring

• Track trainee data via TIS and identify concerns.
• Collaborate with staff on early interventions and disciplinary actions.
• Complete and submit DC documentation and support follow-ups.

1 4. Development & Life Skills

• Conduct life skills and orientation sessions aligned with trainee needs.
• Promote understanding of ATA policies and values.

5. Parent & Stakeholder Engagement

• Communicate with guardians and develop joint action plans for trainee success.

6. Coordination & Case Management

• Work with departments to resolve trainee challenges.
• Maintain confidential records and respond to requests promptly.

7. Leadership & Council Support

• Mentor Trainee Council members and support their initiatives.

Institutional Participation

• Represent counseling in academy events and strategic initiatives.

9. Reporting & Improvement

• Generate reports and analyze outcomes to enhance services.
• Share best practices for consistent and impactful counseling.Generic:

1 1. Trainee Counseling & Support (In-Campus & OJT)

• Provide individualized counseling for assigned trainees to support their emotional, behavioral, social, and academic needs.

• Conduct regular check-ins and site visits to OJT trainees to ensure their well-being, adjustment, and access to support.

• Set structured support plans for trainees who receive final warnings related to attendance, behavior, or performance.

• Follow up on cases before and after disciplinary committee (DC) decisions and create personalized improvement plans.

• Conduct counseling sessions at OJT sites and on campus to support trainees unable to access ATA premises easily.

• Respond to trainee concerns promptly via scheduled appointments, walk-ins, or digital communication.

2. Wellbeing & Mental Health Initiatives

• Plan and deliver wellbeing programs both on campus and at OJT sites to promote resilience, stress management, and overall mental health.

• Organize awareness campaigns focused on personal safety, emotional intelligence, and positive behavior.

• Create safe, confidential environments that foster open conversations and trust between counselors and trainees.

• Refer high-risk cases to specialized professionals when needed and ensure continued follow-up.

3. Disciplinary & Performance Monitoring

• Monitor trainee data using the Trainee Information System (TIS) to identify performance drops, attendance concerns, or behavioral patterns.

• Collaborate with officers and academic staff to intervene early in cases of risk or policy violations.

• Fill in DC forms and termination reports with full information and submit them on time, based on observations and case history.

• Provide counseling input for DC cases and contribute to decision-making discussions when required.

• Follow up on disciplinary decisions and support trainees in meeting any conditions or rehabilitation plans imposed.

4. Educational & Personal Development Sessions

• Deliver Life Skills sessions that cover a range of topics including soft skills, mental health, emotional intelligence, communication, conflict resolution, and time management.

• Ensure life skills sessions are aligned with trainees' personal development needs and institutional goals.

• Conduct orientation and awareness sessions on ATA’s policies and expectations.

• Encourage trainee acknowledgment and understanding of code of conduct and institutional values.

5. Parent & Stakeholder Communication

• Communicate with trainee guardians to inform and involve them in issues related to well-being, attendance, and behavior.

• Work with parents on action plans to help their children succeed emotionally and academically.

6. Coordination & Case Management

• Coordinate with Student Services Officers, academic teams, and other departments to ensure a holistic support system for each trainee.

• Collaborate with relevant departments to resolve academic, financial, disciplinary, or logistic challenges faced by trainees.

• Maintain secure and confidential documentation of all counseling sessions, referrals, and follow-up actions.

• Respond to internal and external emails promptly and act on requests and instructions without delay.

7. Trainee Council & Leadership Development

• Guide and mentor members of the Trainee Council to enhance leadership, teamwork, and initiative.

• Support the planning and facilitation of Trainee Council activities and ensure alignment with academy values and trainee interests.

8. Institutional Events & Initiatives

• Participate in academy-wide initiatives, exhibitions, and outreach activities to represent the counseling function and promote ATA.

• Support academy registration drives, induction programs, open days, and national events.

• Align counseling activities with ATA’s strategic goals and contribute to cross-functional improvement projects.

9. Reporting & Continuous Improvement

• Generate regular reports on counseling trends, trainee needs, wellbeing activities, and intervention outcomes.

• Analyze counseling outcomes to suggest improvements to institutional services or intervention models.

• Share best practices with team members to enhance consistency and impact of counseling efforts.

COMMUNICATION & WORKING RELATIONSHIP:

Internal:

Frequent contact with trainees and academic teams regarding counseling, discipline, and related matters. Collaborate closely with administrative officers and coordinate student information dissemination while adhering to confidentiality policies.

External:

Regular contact with guardians/parents to discuss well-being, attendance, and behavior-related matters. Foster trust and open communication with external stakeholders to support student development.Regular contacts with students’ guardians/parents for investigating and counseling-related matters.

QUALIFICATIONS, EXPERIENCE, KNOWLEDGE & SKILLS:

Minimum Qualification

B.A. in Psychology, Social Science, or equivalent.

Minimum Experience & Knowledge & Skills

8 years of experience in counseling, with preferably 5 years in a vocational training center related to the oil/gas industry.