Coordinator Sales - Local Shops - UAE National

Company Description

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

• Populating and proposing content for the product Catalogues on the Talabat app

• Participating in the identification and correction of Catalogue errors; investigating Catalogue related complaints

• Creating reports regarding work received and work performed

• Resolving problems that appear on the supply chain and help improve inventory health.

• Identifying possible improvements in the processes you work on and suggesting ways of implementation for the needed changes

• Handle the day-to-day volumes of the assigned tasks and ensuring that the quality standards are met

• Inform the manager regarding possible quality issues; investigate the situation and recommend corrective actions

• Flag any updates received from stakeholders on process to Lead/Manager

• Participate in process related meetings/calls.

• Fluent in Arabic (Speak/Write)

Qualifications

• 1 – 2 years of work experience or background in innovative business operations processes is considered an advantage.

• Upper Intermediate written and oral communication skills in English & Arabic

• Good working knowledge of MS Office; MS Excel proficiency is an advantage

• Very good knowledge and experience in internet navigation and research – finding information about large amounts of data in a timely manner.

Ability to:

• Multitask in a fast paced environment

• Operate in the system with the speed and accuracy necessary to meet departmental standards

• Dive deep into a problem, perform ‘Root Cause Analysis’ and identify constraints to recommend a solution

• Maintain composure in critical situations and communicate clearly with both internal and external customers.