Jobs for Humanity
Concierge / Guest Relations Officer (Luxury Hotel)
🇸🇦 Riyadh, Saudi Arabia🏢 On-site
ConciergeGuest RelationsHospitalityVIP ServicesCustomer Service
At a Glance
- Category
- 🏨 Hospitality & Tourism
- Level
- Mid-Level
- Type
- Full-time
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Company Description
Work Force Solution is a leading sourcing and recruitment firm, dedicated to delivering exceptional talent solutions to top-tier hospitality and restaurant groups across Saudi Arabia. With a strong reputation for quality, efficiency, and reliability, we partner with clients to meet their workforce needs and support their operational excellence.
Job Description
- Deliver personalized concierge services to hotel guests.
- Arrange transportation, restaurant reservations, tours, and other guest requests.
- Provide accurate information about local attractions, shopping, dining, and entertainment.
- Coordinate with hotel departments to ensure seamless guest experiences.
- Handle VIP guest requests with professionalism, discretion, and attention to detail.
- Resolve guest inquiries and concerns promptly while maintaining the highest service standards.
Qualifications
- Previous experience as a Concierge, Guest Relations Officer, Guest Experience Agent, or in a similar role within a luxury hotel.
- Excellent communication and interpersonal skills.
- Professional appearance and positive attitude.
- Strong knowledge of hospitality service standards.
- Proficiency in English; additional languages are an advantage.
- Transferable Iqama is required.
- Candidates must be available to join immediately
Additional Information
- Competitive salary package
- Professional and supportive work environment
- Opportunities for growth within a reputed international brand
Requirements
- •Previous experience as a Concierge, Guest Relations Officer, or Guest Experience Agent
- •Experience within a luxury hotel environment
- •Excellent communication and interpersonal skills
- •Professional appearance and positive attitude
- •Strong knowledge of hospitality service standards
- •Proficiency in English
- •Transferable Iqama required
- •Available to join immediately
Nice to Have
- •Additional languages are an advantage
Responsibilities
- •Deliver personalized concierge services to hotel guests
- •Arrange transportation, restaurant reservations, tours, and other guest requests
- •Provide accurate information about local attractions, shopping, dining, and entertainment
- •Coordinate with hotel departments to ensure seamless guest experiences
- •Handle VIP guest requests with professionalism, discretion, and attention to detail
- •Resolve guest inquiries and concerns promptly while maintaining high service standards
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GCC Info
Company
Jobs for Humanity
50-250 employees
Jobs for Humanity is a global organization focused on connecting companies with diverse talent, including individuals with disabilities. They aim to foster inclusive employment practices worldwide.