
Community Manager .
At a Glance
- Category
- 🏠 Real Estate
- Level
- Mid-Level
- Type
- Full-time
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We are seeking an experienced Community Manager who has operated at the intersection of owners association management and branded residential living in Dubai. This is not an entry-level property role — we need someone who has sat across the table from unit owners, navigated service charge disputes, maintained brand partner relationships, and built genuine communities within premium developments. You understand that owners in a branded residence are simultaneously investors and residents, and you know how to serve both sides of that relationship. Your day-to-day combines operational precision, people skills, and a working knowledge of how Dubai's OA regulatory framework shapes what you can and cannot do.
Requirements
- Act as the primary liaison between the owners association board, individual unit owners, tenants, and the management company — maintaining trusted relationships across all stakeholders
- Manage the day-to-day community operations of a branded residential development, upholding the standards expected by both the OA and the brand partner
- Oversee service charge collection, arrears follow-up, and budget tracking in coordination with the finance team
- Plan, coordinate, and minute Annual General Meetings and Extraordinary General Meetings, ensuring quorum, procedural compliance, and clear owner communication
- Manage and evaluate FM contractors, soft service providers, and security teams, holding them accountable to SLA and brand standards
- Handle owner and tenant complaints, escalations, and neighbour disputes with professionalism, neutrality, and documented follow-through
- Coordinate move-in and move-out logistics, enforce community rules, and issue violation notices where required
- Develop and deliver resident engagement programmes — community events, seasonal activations, owner communications — that reflect the brand identity of the development
- Maintain accurate records of the owner register, unit usage, service charge accounts, and contractor performance
- Liaise with the brand hotel or operator where applicable to ensure alignment on shared services, staff presentation, and resident-facing standards
- Monitor community KPIs — satisfaction scores, response times, open issues — and report regularly to senior management
- Manage reserve fund planning inputs and preventive maintenance schedules in coordination with the technical team Benefits
Competitive salary, based on experience and market benchmarks
- Employment visa and comprehensive medical insurance coverage
- Company laptop and all necessary tools to perform effectively
- Structured onboarding and training programme to ensure full integration from day one
- A dynamic, growth-oriented work environment within one of Dubai’s leading asset management firms
- Exposure to a diverse, high-value portfolio of residential and commercial properties across the UAE
- Access to Driven's proprietary CRM, systems, and technology stack
- A collaborative, high-performance team culture that values accountability, innovation, and excellence
- Clear opportunities for career progression within a growing asset management platform
Requirements
- •Experience in owners association management and branded residential living in Dubai
- •Liaise between owners association board, unit owners, tenants, and management company
- •Manage day-to-day community operations
- •Oversee service charge collection and budget tracking
- •Plan, coordinate, and minute AGMs and EGMs
- •Manage and evaluate FM contractors, soft service providers, and security teams
- •Handle owner and tenant complaints and escalations
- •Develop and deliver resident engagement programmes
Nice to Have
- •Working knowledge of Dubai's OA regulatory framework
Responsibilities
- •Act as the primary liaison between stakeholders
- •Manage community operations upholding brand standards
- •Oversee service charge collection and budget tracking
- •Coordinate and minute meetings
- •Manage and evaluate contractors and service providers
- •Handle complaints and escalations
- •Coordinate move-in/move-out logistics and enforce rules
- •Develop and deliver resident engagement programs
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- Get your ATS score for Driven Properties in 30 seconds
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60 seconds. $5.88 one-time.

Driven Properties is a real estate brokerage firm based in Dubai, offering property sales, leasing, and advisory services. They cater to local and international clients seeking property investments and solutions.