Cluster Sales Executive – Business Growth & Client Relationship Builder at InterContinental Residences Dubai Business Bay (Operational) & Kimpton Sevn Dubai (Pre-Opening)

At InterContinental Residences Dubai Business Bay & Kimpton Sevn Dubai, we are seeking a Cluster Sales Executive to support corporate sales growth, develop client relationships, and drive new business opportunities across two distinctive luxury and lifestyle brands.

This role is designed for a proactive, commercially minded, and relationship-focused sales professional who thrives in a fast-paced hospitality environment—supporting account development, sales activities, market engagement, and revenue generation while helping position both properties as preferred choices for business and lifestyle travelers.

One Cluster. Two Distinctive Brands. One Commercial Vision.

This is more than a traditional sales role.

The cluster brings together the refined residential luxury of InterContinental Residences Dubai Business Bay and the expressive, lifestyle-driven energy of Kimpton Sevn Dubai.

You will support the commercial journey across both properties by building relationships, identifying opportunities, and creating meaningful connections with corporate clients, partners, and market stakeholders.

Why This Role Matters

Strong sales relationships are the foundation of commercial success.

As Cluster Sales Executive, you will play an important role in supporting revenue growth, expanding market reach, and strengthening client partnerships across both properties.

You will work closely with the Cluster Commercial Director and Sales team to identify opportunities, maintain client relationships, and ensure every interaction reflects our commitment to exceptional hospitality.

Be the Connection Between Our Brands and Our Clients

You will support sales initiatives across both properties while collaborating with Sales, Marketing, Revenue Management, Rooms Division, and Operations teams.

From client communication and sales calls to account follow-ups and market research, you will help create opportunities that drive business growth and strengthen our commercial presence.

What We’ll Support You to Do

• Drive Sales Opportunities: Support proactive sales activities to increase business opportunities across both properties
• Build Client Relationships: Develop strong connections with corporate accounts, partners, and potential clients
• Support Commercial Growth: Contribute to sales targets, account development, and revenue objectives

The Gig

Reporting to the Cluster Commercial Director, the Cluster Sales Executive will support sales strategies and business development activities across InterContinental Residences Dubai Business Bay and Kimpton Sevn Dubai.

• The Opportunity: Be part of the commercial growth journey of two distinctive hospitality brands
• The Strategy: Support client acquisition, relationship management, and revenue growth
• The Impact: Build strong foundations for long-term business partnerships and market success

You will contribute to sales performance through proactive engagement, strong follow-up, and exceptional client service.

Stay Human

At InterContinental and Kimpton, hospitality is about creating meaningful connections.

This role is not just about sales—it is about understanding clients, creating trust, and supporting experiences that deliver value for guests, partners, and the business.

Your Day-to-Day

No two days are the same; your responsibilities will include a range of commercial and relationship-building activities, including but not limited to:

Sales Support & Business Development

• Support execution of cluster sales strategies and commercial initiatives
• Assist with identifying new business opportunities and potential accounts
• Conduct sales calls, client follow-ups, and business development activities
• Support sales presentations, client meetings, and property visits
• Maintain accurate sales activity records and reports

Client Relationship Management

• Build and maintain positive relationships with corporate clients and partners
• Support account management activities and client communication
• Assist in understanding client needs and delivering suitable hospitality solutions
• Follow up on business opportunities and client requests

Market Intelligence & Revenue Support

• Monitor market trends, competitor activity, and business opportunities
• Support preparation of sales reports and performance updates
• Provide feedback and insights to support commercial decisions
• Assist in achieving sales targets and business objectives

Pre-Opening Sales Support (Kimpton Sevn Dubai)

• Support pre-opening sales activities and market awareness initiatives
• Assist in developing new client relationships ahead of opening
• Support corporate visits, events, and sales introductions
• Help establish Kimpton Sevn Dubai within Dubai’s competitive hospitality market

Cross-Functional Collaboration

• Work closely with Revenue, Marketing, Reservations, Rooms Division, and Operations teams
• Ensure client requirements are communicated effectively
• Support seamless coordination between commercial and operational teams
• Represent Sales with professionalism and enthusiasm

What Success Looks Like

• Strong support of corporate sales growth across both properties
• Positive client relationships and increased business opportunities
• Effective sales activity and pipeline management
• Strong market awareness and commercial contribution
• Successful support of Kimpton Sevn Dubai’s pre-opening journey
• A reputation as a reliable and proactive sales partner

Who This Role Is Perfect For

• A passionate hospitality sales professional
• Someone who enjoys building relationships and creating connections
• A proactive individual with strong communication skills
• A team player who thrives in a fast-paced environment
• Someone eager to grow within a commercial hospitality career
• A motivated professional excited by pre-opening opportunities

What We Need From You

Ideally, you bring some (or all) of the following qualifications and experience:

Education

• Bachelor’s degree in Hospitality Management, Business Administration, Sales, Marketing, or related field preferred

Experience

• 1–3 years of sales experience within hospitality, travel, or related industries preferred
• Experience supporting corporate sales or account management activities
• Strong understanding of customer service and relationship management
• Dubai/GCC hospitality experience is advantageous
• Pre-opening experience is a plus

Personal Attributes

• Positive attitude with a passion for hospitality
• Strong communication and interpersonal skills
• Organized, proactive, and detail-oriented
• Customer-focused with a commercial mindset
• Willingness to learn and grow
• Adaptable and comfortable in a dynamic environment

What You Can Expect from Us

At InterContinental Residences Dubai Business Bay & Kimpton Sevn Dubai, part of IHG Hotels & Resorts, we believe our success begins with our people.

We invest in you through competitive compensation, global travel privileges, and meaningful career growth opportunities within one of the world’s most respected hospitality groups.

We are proud to be an equal opportunity employer. We are committed to providing fair and inclusive employment opportunities to all colleagues and applicants, regardless of race, colour, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, age, disability, marital or family status, veteran status, or any other protected characteristic under applicable law.

Through our myWellbeing framework, we actively support the physical, mental, and emotional wellbeing of our teams—because when our people are supported and thriving, they create exceptional experiences for our guests and each other.

A Culture of Connection, Craft & Care

At InterContinental Residences Dubai Business Bay & Kimpton Sevn Dubai, we are united by a culture built on connection, craft, and care.

Connection is at the heart of how we work—how we collaborate as colleagues, engage with our guests, and build relationships that last beyond a single stay.

Craft defines our approach to hospitality. We take pride in the details, the discipline, and the consistency that transform service into memorable experiences.

Care is what brings it all to life. We care deeply for our guests, for one another, and for the communities we are part of. It is reflected in every interaction, every gesture, and every decision we make.

Together, these values create a workplace where people feel supported, empowered, and inspired to deliver hospitality at its very best.

Ready to Shape the Guest Experience?

If you don’t meet every requirement but believe you bring the right energy, leadership, and passion for people—we’d still love to hear from you.

Join us and be part of shaping two distinctive hospitality experiences in Dubai—where your ideas, personality, and expertise will help define how guests connect, unwind, and remember us.