Cluster Director of People & Culture

Company Description

Novotel & Mercure Al Anoud, part of Accor Group, is a premium hotel in Riyadh that offers world-class hospitality services. We strive to create a memorable guest experience by combining innovation, comfort, and exceptional service. Join us and be part of a dynamic team driving digital transformation in hospitality

Job Description

The Cluster Director of People& Culture is responsible for overseeing and driving the People & Culture strategy and operations across multiple properties within the cluster. This includes talent acquisition, colleague engagement, performance management, training and development, compliance, and promoting a culture of diversity, inclusion, and well-being. The role supports Cluster General Managers and ensures alignment with Accor’s vision, values, and strategic goals.

Key Responsibilities:

• • Lead and implement Peoplet & Culture strategies across the cluster hotels in alignment with corporate guidelines.

• • Oversee end-to-end recruitment processes and ensure top talent acquisition.

• • Drive engagement and recognition initiatives to foster a positive workplace culture.

• • Develop and monitor training and development programs to support colleague growth.

• • Ensure compliance with labor laws, Accor policies, and local regulations.

• • Manage performance evaluation cycles and support departmental coaching and feedback.

• • Support leadership development and succession planning.

• • Lead communication and internal branding initiatives that enhance colleague experience.

• • Collaborate with property leaders on all HR-related matters and provide strategic guidance.

• • Act as a champion of diversity, equity, inclusion, and mental well-being in the workplace.

Qualifications

Minimum 8 years of progressive HR experience, with at least 3 years in a leadership role within hospitality.

• Cluster or multi-property HR experience preferred.

• Strong leadership and strategic thinking abilities.

• Excellent interpersonal and communication skills.

• Comprehensive knowledge of local labor laws and HR best practices.

• Experience in leading organizational change and employee engagement programs.

• Proficiency in HR systems and Microsoft Office Suite.

• Diploma or Bachelor’s degree in Human Resources, Business Administration, or related field. Master’s degree is a plus.

Additional Information

Other Requirements

• Ability to manage cluster operations across multiple properties

• Strong stakeholder management skills (owners, auditors, banks, government entities)

• Capability to work under pressure and meet strict reporting deadlines