Cluster Assistant Chief Steward – Stewarding Operations Excellence Partner at InterContinental Residences Dubai Business Bay (Operational) & Kimpton Sevn Dubai (Pre-Opening)

At InterContinental Residences Dubai Business Bay & Kimpton Sevn Dubai, we are seeking a Cluster Assistant Chief Steward to support and elevate stewarding operations across two distinctive luxury and lifestyle brands.

This role is designed for a highly organized, quality-driven, and operationally hands-on leader who understands that exceptional culinary experiences rely on spotless kitchens, efficient support systems, and well-coordinated stewarding operations—ensuring every restaurant, bar, banquet, and in-room dining experience is supported by the highest standards of cleanliness and operational readiness.

One Cluster. Two Distinctive Culinary Worlds. One Uncompromising Standard of Cleanliness.

This is more than a traditional assistant stewarding role.

The cluster combines the refined residential luxury of InterContinental Residences Dubai Business Bay with the bold, lifestyle-driven energy of Kimpton Sevn Dubai. Each property has unique culinary experiences, yet both demand consistency in hygiene, kitchen operations support, and stewarding excellence.

You will play a critical role in ensuring back-of-house operations run smoothly every day—supporting the Cluster Chief Steward in maintaining exceptional standards across both properties.

Why This Role Matters

Cleanliness is the foundation of culinary excellence.

As Cluster Assistant Chief Steward, you will help oversee daily stewarding operations, ensuring kitchens, storage areas, dishwashing systems, and back-of-house spaces operate efficiently, safely, and in compliance with brand and regulatory standards.

You will support stewarding teams while ensuring culinary and service operations always have the resources, equipment, and cleanliness standards needed to deliver exceptional guest experiences.

This is a unique opportunity to contribute to stewarding excellence across two properties while developing your leadership capabilities within Dubai's luxury and lifestyle hospitality sector.

Be the Operational Partner Behind Culinary Excellence

You will work closely with the Cluster Chief Steward while supporting stewarding colleagues across both properties and collaborating with Culinary, Restaurants & Bars, Engineering, and Hygiene teams.

From restaurant service support and banquet operations to kitchen sanitation, waste management, and equipment readiness, you will help ensure every back-of-house operation supports seamless guest-facing experiences.

What We'll Support You to Do

• Support Stewarding Excellence & Compliance: Maintain the highest standards of hygiene, sanitation, and operational support

• Develop Stewarding Teams: Coach, train, and motivate stewarding colleagues to perform at their best

• Drive Daily Operational Readiness: Ensure kitchens and service areas remain clean, organized, and fully operational

The Gig

Reporting to the Cluster Chief Steward, the Cluster Assistant Chief Steward will support stewarding operations for InterContinental Residences Dubai Business Bay and Kimpton Sevn Dubai.

• The Opportunity:

Support stewarding excellence across two distinctive hospitality brands

• The Strategy:

Deliver operational consistency, hygiene compliance, and efficient stewarding support across all culinary environments

• The Impact:

Help create the operational foundation that enables exceptional dining experiences

You will be accountable for supporting hygiene standards, stewarding team performance, equipment readiness, and daily back-of-house operational efficiency across the cluster.

Stay Human

At InterContinental and Kimpton, excellence starts behind the scenes.

This role is about teamwork, pride, and reliability—ensuring every guest experience is supported by a clean, safe, and efficient operational environment.

Your Day-to-Day

No two days are the same; your responsibilities will span a range of operational and leadership activities, including but not limited to:

Stewarding Operations & Standards

• Support the implementation of cluster-wide stewarding SOPs and hygiene standards

• Ensure compliance with HACCP, food safety, and local regulatory requirements

• Conduct routine inspections of kitchens, storage areas, and back-of-house spaces

• Maintain cleanliness standards aligned with brand expectations

Operational Excellence

• Supervise daily stewarding operations across restaurants, bars, banquets, and IRD

• Ensure dishwashing operations, waste management, and cleaning schedules are executed effectively

• Monitor chemical usage, equipment condition, and stewarding inventory levels

• Support kitchen readiness during service periods and peak operational demand

Team Leadership & Development

• Assist in leading, coaching, and developing stewarding colleagues across both properties

• Foster a culture of accountability, teamwork, and operational excellence

• Support training initiatives focused on hygiene, safety, and equipment handling

• Assist with scheduling and workforce deployment to support operational needs

Support to Culinary & Service Teams

• Work closely with chefs and F&B leaders to ensure smooth operational support

• Assist banquet and event operations through effective stewarding coordination

• Ensure the timely availability of clean equipment, utensils, and service ware

• Support the resolution of operational challenges impacting service delivery

Pre-Opening Stewarding Excellence (Kimpton Sevn Dubai)

• Support recruitment and onboarding of stewarding colleagues

• Assist in implementing stewarding systems, workflows, and SOPs

• Help prepare kitchens and BOH areas for operational readiness

• Participate in trial operations and mock service exercises

Inventory & Cost Control

• Support inventory management of chemicals, cleaning supplies, and equipment

• Assist in monitoring operational expenses and reducing waste

• Promote responsible use of resources and equipment

Cross-Functional Collaboration

• Collaborate with Culinary, Engineering, Hygiene, and F&B Operations teams

• Support audits, inspections, and compliance reviews

• Contribute to initiatives that improve workflow efficiency and operational effectiveness

What Success Looks Like

• Consistently high standards of cleanliness and hygiene across all BOH areas

• Efficient day-to-day stewarding operations supporting culinary excellence

• Well-trained, engaged, and motivated stewarding teams

• Successful support of Kimpton Sevn Dubai's pre-opening stewarding activities

• Strong operational partnerships with culinary and service teams

Who This Role Is Perfect For

• A detail-oriented stewarding professional ready to step into a larger leadership role

• Experienced in luxury hotel or multi-outlet hospitality environments

• Strong in operational supervision, organization, and team support

• Passionate about hygiene, safety, and operational excellence

• Energized by fast-paced operations and pre-opening opportunities

What We Need From You

Ideally, you bring some (or all) of the following qualifications and experience:

Education

• Diploma or Bachelor's degree in Hospitality Management or related field preferred

Experience

• 4–7 years of progressive stewarding or kitchen operations experience in luxury hotels

• Supervisory experience within stewarding operations preferred

• Multi-outlet hospitality experience strongly preferred

• Pre-opening experience desirable

• Strong knowledge of HACCP and hygiene compliance standards

Personal Attributes

• Highly organized and detail-focused

• Strong interpersonal and team leadership skills

• Hands-on, proactive, and solution-oriented

• Committed to cleanliness, safety, and operational efficiency

• Collaborative and calm under pressure

• Eager to learn, grow, and develop within a leadership environment

What You Can Expect from Us

At InterContinental Residences Dubai Business Bay & Kimpton Sevn Dubai, part of IHG Hotels & Resorts, we believe our success begins with our people.

We invest in you through competitive compensation, global travel privileges, and meaningful career growth opportunities within one of the world’s most respected hospitality groups.

We are proud to be an equal opportunity employer. We are committed to providing fair and inclusive employment opportunities to all colleagues and applicants, regardless of race, colour, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, age, disability, marital or family status, veteran status, or any other protected characteristic under applicable law.

Through our myWellbeing framework, we actively support the physical, mental, and emotional wellbeing of our teams—because when our people are supported and thriving, they create exceptional experiences for our guests and each other.

A Culture of Connection, Craft & Care

At InterContinental Residences Dubai Business Bay & Kimpton Sevn Dubai, we are united by a culture built on connection, craft, and care.

Connection is at the heart of how we work—how we collaborate as colleagues, engage with our guests, and build relationships that last beyond a single stay.

Craft defines our approach to hospitality. We take pride in the details, the discipline, and the consistency that transform service into memorable experiences.

Care is what brings it all to life. We care deeply for our guests, for one another, and for the communities we are part of. It is reflected in every interaction, every gesture, and every decision we make.

Together, these values create a workplace where people feel supported, empowered, and inspired to deliver hospitality at its very best.

Ready to Shape the Guest Experience?

If you don’t meet every requirement but believe you bring the right energy, leadership, and passion for people—we’d still love to hear from you.

Join us and be part of shaping two distinctive hospitality experiences in Dubai—where your ideas, personality, and expertise will help define how guests connect, unwind, and remember us.