Clinical Support Specialist, Trauma & Extremities, Eastern Region
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Work Flexibility: Field-basedWe are looking for a Clinical Support Specialist in Eastern Region (Location: Dammam) to provide direct support for all Stryker products associated with Trauma and Extremities procedures.
What you will do:
• Attend cases and service existing and new customer base within the theatre and clinical environment
• Leads communication with stakeholders, presents finding and manages key client relationships.
• Audit theatre Stryker stock (implants, disposables and instruments), managing consignment inventory, ensuring good asset management practice, utilization of delivered stock, and stock rotation.
• Providing theatre and wider HCP staff within depth training on Stryker products
• Plan, execute and monitor all measures necessary to help achieve industry-leading support. Service and provide customer care for physicians, surgical theatre staff, and hospital administration and sterilisation departments. This will include working within a theatre and clinical environment.
• Provides theatre and other HCP staff training on Stryker products. This could include organizing and conducting training workshops and events for a broad range of customers.
• Conducts trials and evaluations of products in theatre and clinical environments as required.
What you need:
Required:
• Minimum 2 years of relevant experience in clinical support in the Orthopedics field
• Analytical thinking.
• Ability to work in a collaborative manner with colleagues and customers.
• Ability to self-motivate and work under pressure.
Preferred:
• Experience in Trauma and Extremities would be a plus
• Certified Theatre Practitioner or ODA, professional training in a medical environment.
Travel Percentage: 50%
Requirements
- •Minimum 2 years of relevant experience in clinical support in the Orthopedics field
- •Analytical thinking
- •Ability to work in a collaborative manner with colleagues and customers
- •Ability to self-motivate and work under pressure
Nice to Have
- •Experience in Trauma and Extremities would be a plus
- •Certified Theatre Practitioner or ODA
- •professional training in a medical environment
Responsibilities
- •Attend cases and service existing and new customer base
- •Leads communication with stakeholders
- •Audit theatre Stryker stock (implants, disposables and instruments)
- •Managing consignment inventory
- •Providing theatre and wider HCP staff within depth training on Stryker products
- •Plan, execute and monitor all measures necessary to help achieve industry-leading support
- •Service and provide customer care
- •Conducts trials and evaluations of products
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