Chief Steward

Join us at Miral Experiences!

Miral Experiences is a region’s leader in the management and operation of world-class, award-winning immersive attractions and experiences across Abu Dhabi. Our diverse portfolio includes some of the most iconic entertainment and leisure destinations, including Ferrari World Yas Island Abu Dhabi, Yas Waterworld Yas Island Abu Dhabi, Warner Bros. World™ Yas Island Abu Dhabi, SeaWorld Yas Island Abu Dhabi, CLYMB™ Yas Island Abu Dhabi, and TeamLab. Phenomena Abu Dhabi, and CLYMB™ Abu Dhabi, as well as cultural treasures like Qasr Al Watan.

We specialize in crafting unique experiences that cater to all tastes and ages, delivering a seamless blend of thrills, joy, and discovery. Our attractions are designed to ignite the imagination and create unforgettable memories for visitors from around the world. Whether you're seeking excitement, relaxation, or cultural enrichment, we offer something for everyone.

About the Role

To ensure a smooth and efficient operation in the Food & Beverage Department in relation to the Company Core Process; thus directly impacting the delivery of the experience.

This position manages the Stewarding team and carries out quarterly inventory of operating equipment; responsible for maintaining the kitchen’s hygienic condition, as per HACCP standards. Ensures that departmental chemical costs are kept within the budget.

Key Responsibilities

• To display a friendly, helpful and cheerful attitude while communicating effectively with our Guests and fellow Colleagues in order to support Farah Strategy and Values

• To represent and promote Farah in a positive manner at all times in order to maintain a professional brand image to all concerned stakeholders

• To help achieve department and Company objectives, action plans and key performance indicators

• To enforce and adhere to all UAE laws, Health, Safety & Environmental policies, industry and Company rules and regulations, reporting any safety concerns or incidents to management in order to minimize risk and maintain a clean safe and hygienic environment for all Guests and Colleagues

• Adhere to all emergency procedures, ensuring Guest safety and participate in an evacuation if necessary

• To prepare and post weekly work schedules for Stewarding Colleagues, making sure that they reflect business needs and other key performance indicators

• To encourage Colleagues to be creative and innovative, challenging and recognizing them for their contribution to the success of the operation

• To support the implementation of The F&B Culinary philosophy, demonstrating and reinforcing Farah’s Values and Culture characteristics

• To assume responsibility of ordering all the kitchen cleaning supplies in order to maintain the inventory par stock

• To ensure all areas of responsibility are organized in order to maintain them according to sanitary guidelines

• To ensure proper use of cleaning products and chemicals in a continuous effort in order to keep costs to a minimum

• To adjust or balance the size of Colleagues in order to maximize productivity without sacrificing Guest service

• To ensure the cleanliness of all kitchen and back-of-house areas of Food and Beverage

• To clean and restock all operating equipment for all outlets and banquets

• To liaise closely with the outlet Colleagues with regards to their needs for operating equipment and its placement

• To monitor all Stewarding operations, especially during peak business periods, assisting and making adjustments where necessary

Qualifications & Experience

Essential

• High School Diploma

• 1-2 years’ same role or 4 years as Assistant Chief Steward

• Ability to work under pressure

• Ability to work well with others as a team member

• Able to spend long hours standing if required

• Good Communication and listening skills

• Leadership skills

• Attention to details

• Problem solving skills

Desirable

• College Diploma in food services or culinary arts

• Soft Skills (Proficiency in Microsoft Word, Excel and Outlook)

• Multiple Language Skills (Native Language and English Language)

Shape the Future with Us

At Miral Experiences, we don’t just create world-class destinations - we create unforgettable memories for our guests and remarkable careers for our people.

From theme parks and attractions to guest services and behind-the-scenes roles, every member of our team plays a part in delivering exceptional experiences. We’re driven by passion, powered by innovation, and committed to excellence in everything we do.

We’re looking for passionate, driven, and talented individuals who are ready to grow, lead, and make a difference. No matter your background or expertise, there's a place for you at Miral Experiences.