CCTV Operator, Four Seasons Red Sea

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Soon to be one of the region’s foremost luxury beachside destinations, The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia, between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the hub of the development and home to a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course and more. The Red Sea destination is being built with sustainable practices and tourism at its core, with the masterplan being informed by an impressive marine spatial planning simulation to model the environmental impact of development and operations to minimize over-tourism while providing guests with an exceptional travel and lifestyle experience. The destination will also rely on renewable energy and will only develop a small portion of the islands with expansive dedicated conservation zones. The new Four Seasons Resort will offer approximately 149 rooms and suites, all with uninterrupted views over white sand beaches and crystal-clear waters. The property will also feature six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space and much more. Whether looking for rest and relaxation or sport and water activities, there will be something for everyone, including a full-service spa with a hammam, tennis courts, three outdoor pools with cabanas, and two separate beaches for families and adults perfect for soaking in the sun or diving down to explore the coral reefs.At Four Seasons Hotels and Resorts, we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves. We are a collective of individuals who crave to become better, push ourselves to new heights, and treat each other with genuine care and respect.

Join the pre-opening team of Four Seasons Resort Red Sea and be part of a world-class luxury destination, where safety, discretion, and exceptional service define every experience.

Key Responsibilities

• Monitor all CCTV cameras and surveillance systems continuously to ensure the safety and security of guests, employees, and hotel assets.
• Detect, observe, and report any suspicious behavior, unsafe conditions, or security breaches in real time.
• Respond promptly to security alarms, system alerts, and emergency notifications.
• Document all incidents, observations, and system activities in clear and accurate reports/logbooks.
• Coordinate effectively with Security, Engineering, Front Office, and other departments during incidents or emergencies.
• Operate, control, and troubleshoot CCTV systems, access control, alarm panels, and recording equipment.
• Conduct routine equipment checks to ensure all cameras are functional, properly positioned, and recording.
• Report system faults, blind spots, or technical issues to Engineering and Loss Prevention immediately.
• Retrieve and review recorded footage for investigations, incident inquiries, or legal documentation.
• Ensure all recordings are stored securely in line with company policies, privacy laws, and data protection regulations.
• Maintain strict confidentiality of all surveillance information and internal investigations.
• Support emergency procedures, including fire alarms, medical incidents, and evacuation protocols.
• Monitor crowd movement, access points, and high-risk areas during events and VIP arrivals.
• Uphold all hotel, brand, and governmental security standards at all times.
• Remain vigilant, professional, and attentive throughout all shifts.

What You Bring

• Minimum 1 year of experience in CCTV operations or security control rooms, preferably within a luxury hotel or resort environment.
• Strong communication and interpersonal skills with the ability to collaborate across departments.
• Flexibility to work rotating shifts, including nights, weekends, and public holidays.
• Ability to remain calm under pressure and respond effectively to emergencies.
• Strong problem-solving skills and attention to detail.
• Proficiency in English (written and spoken).
• Ability to multitask in a fast-paced, high-volume environment.
• High level of integrity, discretion, and professionalism.
• Preferred: CPR, First Aid, and Fire Safety certifications.

Localization Requirement

In line with Saudi nationalization initiatives, we strongly encourage applications from Saudi nationals who are passionate about hospitality, safety, and delivering exceptional service standards.

What to Expect

• Housing provided by the hotel.
• Transportation provided by the hotel.
• 3 meals provided.
• Competitive salary and benefits package.
• Medical insurance.
• 30 days Annual leave.
• World-class training and development opportunities
• A dynamic and inclusive working environment
• The opportunity to be part of a prestigious pre-opening team in one of the most exciting destinations in the region