Catering Administrative Assistant

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

The Four Seasons Resort Dubai at Jumeirah Beach with its unparalleled location, fresh approach to luxury and legendary personalized service, has exceeded the high expectations in the ultra- competitive Dubai market. At Four Seasons we believe that our most important asset is our team of employees. The Four Seasons has a tremendous commitment to the development and training of all employees. We ensure that the best packages and finest management structure are in place to guarantee a stable environment in which development is second nature for our employees. Successful Four Seasons candidates will be offered once- in-a- lifetime opportunity rich in personal and professional growth. Four Seasons Dubai at Jumeirah Beach includes five outlets options - from the beachfront Sea Fu restaurant to the rooftop Mercury Lounge, and it includes 237 Dubai luxury hotel rooms – including 49 suites – subtle Arabic design motifs blend with cool, contemporary style, featuring soft backgrounds of blue or green. Dubai is the second largest of the seven Emirates that make up the United Arab Emirates, Dubai is located on the southern shore of the Arabian Gulf. Has a Sub- tropical, arid climate.What you will do

• Correspond via email and telephone with Group Clients and Travel Advisors regarding group leads and individual reservation requests.

• Communicate internally with Reservations Team, Front Office Team, and other departments for guest preferences and stay requests.

• Prepare accurate written correspondence including letters, contracts, reports, and e-mails using MS Word, Golden Sales & Catering and Outlook.

• Maintain Golden Sales & Catering accounts, including traces, creating and updating bookings, and systems maintenance.

• Complete all weekly/monthly reports (including, but not limited to; Forecast, Sales Reports, function room occupancy and availability reports, Accounts lists, etc) on a timely basis.

• Maintain Golden Sales & Catering System, which includes contract updates, menu input, average check update, BEO training/maintenance, as well as other updates as instructed by Golden S&C Regional.

• Verify all month end reports and complete the month end tracking spreadsheets.

• Run Golden Sales & Catering reports associated with Catering and Group needs and/or mailings.

• Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and Planning Committee.

• Receive and respond to incoming telephone calls in accordance with Four Seasons Standards.

• Field incoming inquiries and distributing to proper recipient.

• Provide Catering Coordinator support as necessary, including but not limited to contract turnovers, merging contracts, menu printing, site inspection forms and execution.

• Manage projects related to sales initiatives such as holiday gifts and hotel partnerships.

• Correspond via email and telephone with clients regarding inquiries, reservations and hotel requests.

• Operate a variety of electronic and manual office resources, including but not limited to laser printers, multi-function copy machines, fax machines, a bindery machine.

• Periodically assist with front of house operations including greeting and directing guests.

• Finalize the requirements and assisting with resume preparation of confirmed bookings when needed.

• Perform other tasks or projects as assigned by hotel management.

What you bring

• Minimum of 1 year of luxury hotel sales & catering experience or 2 years of luxury operational hotel experience.

• Ability to think out of the box and be flexible and adaptable to last minute changes.

• Proficiency in MS Office, excellent interpersonal, communication and presentation skills, curiosity and a creative flair.

• Extreme attention to detail in all areas, organizational skills, and thinks strategically.

• Work well under pressure, multitasking, and team player.

What we offer

• Work Authorization.

• Competitive tax-free salary, service charge.

• End of service gratuity.

• Complimentary full board living accommodation in a high quality staff housing.

• Vibrant fitness facilities including gym and swimming pool.

• Free transportation to and from work.

• Medical and life insurance.

• Paid annual leave.

• Flight allowance to home country.

• Social and sporting events.

• Learning & Development Programs.

• Career opportunities and international transfer.

• And more…

Schedule & Hours

• 6 days per week over 48 working hours.