Captain
At a Glance
- Category
- šØ Hospitality & Tourism
- Level
- Mid-Level
- Type
- Full-time
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Company Description
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Groupās overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
Job Description
Supervise and support the service team to ensure smooth operations and consistent service quality
- Provide friendly, attentive, and professional table service when required
- Guide guests on food, beverage selections to enhance their overall experience
- Coordinate closely with the team and kitchen staff to ensure timely service and guest satisfaction
- Monitor the cleanliness, setup, and ambiance of the restaurant area
- Address guest requests, resolve concerns, and handle escalated issues promptly
- Train, coach, and motivate service staff to uphold service standards
- Ensure adherence to hygiene, safety, and hotel/service guidelines at all times
- Assist with inventory, stock control, and daily operational reports as needed
Qualifications
- Minimum 2 years of similar experience
- Good understanding of F&B offerings, service flow, and guest preferences
- Strong customer service and communication skills
- Ability to work flexible hours, including evenings and weekends
- Well-groomed, polite, and team-oriented
- Good communication skill required. Arabic language is an advantage
Additional Information
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career developmentāhelping you reach your full potential.
Experience the Team Spirit - Join a workplace thatās inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a differenceāin hospitality, your community and beyond.
Enjoy Global & Local Perks - No matter where youāre located, youāll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, youāll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Join us in shaping the future of hospitality! If youāre ready to bring your talent, energy, and passion, weād love to hear from you.
Apply now and letās make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.
Requirements
- ā¢Minimum 2 years of similar experience
- ā¢Good understanding of F&B offerings, service flow, and guest preferences
- ā¢Strong customer service and communication skills
- ā¢Ability to work flexible hours, including evenings and weekends
- ā¢Well-groomed, polite, and team-oriented
- ā¢Good communication skills required
Nice to Have
- ā¢Arabic language is an advantage
Responsibilities
- ā¢Supervise and support the service team to ensure smooth operations
- ā¢Provide friendly, attentive, and professional table service
- ā¢Guide guests on food and beverage selections
- ā¢Coordinate with team and kitchen staff for timely service
- ā¢Monitor cleanliness, setup, and ambiance of the restaurant area
- ā¢Address guest requests and resolve concerns promptly
- ā¢Train, coach, and motivate service staff
- ā¢Ensure adherence to hygiene, safety, and hotel guidelines
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- See what Radisson Hotel Group's hiring system sees in your CV
- Get AI-rewritten bullet points
- Download Gulf-ready CV
60 seconds. $3.99 one-time.
Radisson Hotel Group operates and develops a diverse portfolio of hotel brands worldwide. They provide lodging and hospitality services to travelers and business clients.