NMC Healthcare
Call Center Supervisor
🇦🇪 Dubai, UAE🏢 On-site
Call CenterCustomer ServiceHealthcarePatient CoordinationTelephony
At a Glance
- Category
- 🏥 Healthcare
- Level
- Mid-Level
- Type
- Full-time
Stand Out
- Get to the top of NMC Healthcare's applicant pile
- Get AI-rewritten bullet points
- Download Gulf-ready CV
60 seconds. $5.88 one-time.
You will be the first point of contact for our patients, providing them with exceptional customer service and support. Ensuring calls to and from the hospital are attended promptly, politely and to the entire satisfaction of the patient.
Answering incoming calls, managing multiple lines simultaneously, and help patients with various tasks. Those may include scheduling appointments, providing information about healthcare services, confirming insurance details, and routing calls to appropriate healthcare personnel.
Responsibilities
- •Act as the first point of contact for patients
- •Ensure calls to and from the hospital are attended promptly and politely
- •Answer incoming calls and manage multiple lines simultaneously
- •Help patients with scheduling appointments
- •Provide information about healthcare services
- •Confirm insurance details
- •Route calls to appropriate healthcare personnel
Related Jobs3 similar jobs
Stand Out
- Get to the top of NMC Healthcare's applicant pile
- Get AI-rewritten bullet points
- Download Gulf-ready CV
60 seconds. $5.88 one-time.
GCC Info
Company
NMC Healthcare
5000+ employees
NMC Health is one of the largest private healthcare providers in the UAE. It operates hospitals, day surgery centers, and clinics across the country.