NMC Healthcare
Call Center Executive
š¦šŖ Abu Dhabi, UAEš¢ On-site
customer servicecall centerpatient supportschedulinghealthcare information
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First point of contact for our patients, providing them with exceptional customer service and support. Ensuring calls to and from the hospital are attended promptly, politely and to the entire satisfaction of the patient.
Answering incoming calls, managing multiple lines simultaneously, and help patients with various tasks. Those may include scheduling appointments, providing information about healthcare services, confirming insurance details, and routing calls to appropriate healthcare personnel.
Requirements
- ā¢Serve as the first point of contact for patients
- ā¢Provide exceptional customer service and support
- ā¢Handle incoming calls and manage multiple lines
- ā¢Schedule appointments
- ā¢Provide information about healthcare services
- ā¢Confirm insurance details
- ā¢Route calls to appropriate healthcare personnel
Responsibilities
- ā¢Attend to calls promptly, politely, and to patient satisfaction
Related Jobs
The ATS View
- See what NMC Healthcare's hiring system sees in your CV
- Get AI-rewritten bullet points
- Download Gulf-ready CV
60 seconds. $3.99 one-time.
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