
Jumeirah Group
Butlers Manager - Guest Relations - Jumeirah Saadiyat Island
š¦šŖ UAE, UAEš¢ On-site
butler managementguest relationsluxury hospitalityteam leadershipservice excellence
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š HousingāļøFlightsš„Medicalš°Gratuity

Jumeirah Group
employees
Requirements
- ā¢Extensive experience as a Butler or in a senior Guest Relations role within luxury hotels
- ā¢Proven leadership and team management skills
- ā¢Exceptional understanding of luxury guest expectations and service standards
- ā¢Strong problem-solving and decision-making abilities
Nice to Have
- ā¢Experience in pre-opening luxury hotel operations
- ā¢Certification in hospitality management
- ā¢Proficiency in multiple languages
Responsibilities
- ā¢Manage, train, and motivate the butler team
- ā¢Oversee daily operations of the butler service
- ā¢Ensure personalized and anticipatory service for VIP guests
- ā¢Handle guest feedback and resolve escalated issues
- ā¢Maintain and enhance service standards and procedures
- ā¢Collaborate with other departments to ensure seamless guest experience
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Benefits Package
š Housing
āļøFlights
š„Medical
šEducation
šTransport
š°Gratuity
šÆBonus
š¦Relocation
GCC Info
Company
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