Butler
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Company Description
Rixos Premium Qetaifan Island North
Rixos Premium Qetaifan Island North offers guests a luxurious breakaway to an island packed with entertainment and adventure. With five acres of fun-filled attractions, including a sensational waterpark, private beach, retail area, a beach club, and numerous fine dining and casual restaurants, Rixos Premium Qetaifan Island North is the ultimate multi-inclusive vacation destination.
Job Description
Butler
A butler provides personalized service to guests, ensuring their stay is comfortable and memorable. The butler is responsible for anticipating guest needs, handling requests, and delivering high-quality service that exceeds expectations.
• Provide personalized services such as in-room dining, coordinating spa services, making restaurant reservations, and other requests.
• Handle special requests and arrangements, including surprise amenities, romantic setups, and personalized itineraries.
• Coordinate with other departments to ensure seamless service during events.
• Provide butler service during events, ensuring guests' needs are met.
• Serve meals and beverages in guest rooms or private dining areas.
• Maintain knowledge of the hotel’s menu and wine list to offer recommendations.
• Handle room service orders and ensure timely delivery.
• Assist with booking tickets, making reservations, and other concierge services.
• Create and update guest profiles to ensure personalized service.
• Anticipate and fulfill guests' needs and preferences.
Qualifications
• Previous experience as a butler or in a similar role in a luxury hotel.
• A degree or diploma in hospitality management or a related field is preferred.
• Exceptional interpersonal and communication skills.
• Strong organizational and multitasking abilities.
• High level of discretion and professionalism.
• Attention to detail and ability to anticipate guest needs.
• Multilingual abilities including Arabic are a plus
Additional Information
Requirements
- •Previous experience as a butler or in a similar role in a luxury hotel
- •Exceptional interpersonal and communication skills
- •Strong organizational and multitasking abilities
- •High level of discretion and professionalism
- •Attention to detail and ability to anticipate guest needs
Nice to Have
- •A degree or diploma in hospitality management or a related field is preferred
- •Multilingual abilities including Arabic are a plus
- •Create and update guest profiles to ensure personalized service
- •Anticipate and fulfill guests' needs and preferences
Responsibilities
- •Provide personalized services such as in-room dining, coordinating spa services, making restaurant reservations, and other requests
- •Handle special requests and arrangements, including surprise amenities, romantic setups, and personalized itineraries
- •Coordinate with other departments to ensure seamless service during events
- •Provide butler service during events, ensuring guests' needs are met
- •Serve meals and beverages in guest rooms or private dining areas
- •Maintain knowledge of the hotel’s menu and wine list to offer recommendations
- •Handle room service orders and ensure timely delivery
- •Assist with booking tickets, making reservations, and other concierge services
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