Business Support Analyst (UAE Nationals Only)

To comply with country regulations, we are looking for UAE talent to fill this role.

Job Responsibility:

Responsible to handle queries related to PSB segment and provide timely response to Compliance, Governance and EI legal.

• Gathering all the information and sharing the consolidated response with COMPLIANCE & GOVERNANCE
• Provide the required Payment documentation and answers to the questions from the customer within given TAT
• Retrieve all the information as requested by authorities and share the consolidated response with in given timelines
• Ensure adherence to COMP policies, practices and processes.
• Identify gaps and provide solutions to resolve issues
• Review and escalate issues of non-compliance
• Collecting the modernized customer’s information/ Documents and sharing with HRAR and COMP team
• Updating the current customer’s data to know the exact profile
• Support the implementation of COMP/Governance policies, practices and processes.
• Prepare and Issuance of Customer’s Exit letters under Compliance Concerns.
• Ensuring the Accounts are closed after given notice period

Job Skills & Qualifications:

• High School /Diploma Degree in relevant field
• Ability to plan and prioritize projects and schedules to meet deadlines and objectives.
• Attention to detail, data analytical skills with ability to problem solving.
• UAE National with Family Book What we offer you:

• Competitive salary package
• Strong emphasis on work-life balance and wellbeing across the bank
• World-class Learning & Development platform and career development
• Generous annual leave entitlement and Private Healthcare
• Preferential banking facilities for employees