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Home/Jobs/Business Operations Automation Analyst
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ORYX

Business Operations Automation Analyst

🇰🇼 Kuwait City, Kuwait🏢 On-site
AutomationProcess DocumentationAsanaSlackMicrosoft 365Power AutomateBusiness Process ManagementOperations Management
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ORYX

Business Operations Automation Analyst

Company: Oryx Ltd.

Employment: Full-time

Reports to: Managing Partner

Department: ICT

About Oryx Ltd.

Oryx Ltd. is a family office with a global investment mandate spanning private equity, venture capital, public markets, real estate, and alternative investments. The group’s primary focus is the USA and the GCC, with additional exposure across the UK, Europe, and select global markets. It operates through specialist subsidiaries and takes a principal-led, long-term approach to building and managing assets.

The Role

This is a rare opportunity to shape how a sophisticated, fast-moving organisation operates at its core.

Reporting directly to the Managing Partner, the Business Operations Automation Analyst will work systematically across the business — embedding with each team, capturing how work actually gets done, and translating that into a structured company knowledge base of documented roles, processes, and SOPs. Once that foundation is in place, you will layer automation on top: reducing manual effort, improving consistency, and freeing people to focus on higher-value work.

This is an execution role, not a strategy role. Direction and prioritisation come from the Managing Partner. What this role demands is the discipline to document thoroughly, the interpersonal skill to earn trust across departments, and the technical curiosity to ask “can this be automated?” at every turn.

You will work department by department, building something cumulative — a living operational reference that grows more valuable with every iteration.

Key Responsibilities

Discovery & Knowledge Capture

• Embed with each team and function in turn, conducting structured interviews and workflow observations to understand how work is actually performed

• Translate discoveries into clear, accurate SOPs, role guides, process maps, and reference documentation — written for the people who will use them, not for filing away

• Build and maintain a centralised company knowledge base that serves as the operational backbone of the organisation

Process Documentation & Standardisation

• Develop consistent documentation standards and templates used across all departments

• Ensure every documented process is version-controlled, accessible, and kept current as the business evolves

• Identify gaps, redundancies, and inefficiencies surfaced during documentation; flag these to the Managing Partner with practical recommendations

Automation & Tool Optimisation

• Once a process is documented and understood, assess it for automation potential

• Implement workflow automations using existing tools — Asana, Slack, Airtable, Microsoft 365, Power Automate — before recommending new ones

• Assist staff directly with automation: build the workflows with them, not just for them

Reporting & Visibility

• Develop simple, clear reporting frameworks that give the Managing Partner visibility into operational performance across departments

• Track progress of the documentation and automation programme; surface blockers early

Training & Adoption

• Support staff in adopting new processes and tools through hands-on training and practical documentation

• Make it easy for people to follow the new systems — friction kills adoption

How to Apply

Complete the application form at https://airtable.com/appwm2VUujXVQ2mIB/shrBmmYJs7pftZ2kJ. Select “Business Operations Automation Analyst” as the job position and reference code.

Only shortlisted candidates will be contacted. We appreciate all applications.

Requirements

Essential

• Education: Bachelor’s degree in Business Administration, Information Systems, or a related field

• People skills: Genuinely good at getting people to open up — staff need to trust you with how they actually work, not just how they’re supposed to work

• Documentation discipline: Methodical, thorough, and clear in written communication — the knowledge base is only as good as the person building it

• Communication: Strong written and verbal English; able to write for non-technical audiences as naturally as technical ones

• Curiosity: A genuine instinct to ask why a process works the way it does, and whether it needs to

Preferred — aptitude matters more than credentials

• Familiarity with project and collaboration tools: Asana, Slack, Airtable, Notion, Confluence, or similar

• Some exposure to automation tools — Power Automate, Zapier, or equivalent — even in a personal or academic context

• Experience building or contributing to internal wikis, knowledge bases, or SOPs

• Basic data skills (Excel, SQL, or Power BI) for reporting and analysis

• Any background in business analysis, process improvement, or operations — consulting, in-house, or otherwise

• Arabic language skills are a bonus

Benefits

What We Offer

• Direct access to the Managing Partner — clear direction, fast decisions, real ownership

• A mandate to shape how the business operates, department by department

• Broad exposure across investment, real estate, finance, and group operations

• A modern tool stack and genuine appetite for automation and systems thinking

• A role that grows with you — this is a foundation, not a ceiling

Requirements

  • •Discipline to document thoroughly
  • •Interpersonal skill to earn trust across departments
  • •Technical curiosity to identify automation opportunities
  • •Experience implementing workflow automations using Asana, Slack, Airtable, Microsoft 365, Power Automate
  • •Ability to develop clear reporting frameworks

Responsibilities

  • •Embed with teams to understand workflow and document processes (SOPs, role guides)
  • •Build and maintain a centralised company knowledge base
  • •Develop consistent documentation standards and templates
  • •Ensure processes are version-controlled, accessible, and current
  • •Identify gaps, redundancies, and inefficiencies
  • •Implement workflow automations using existing tools
  • •Assist staff directly with automation
  • •Develop reporting frameworks for operational performance

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