Business Manager - Oil, Gas & Chemicals (OGC) - KSA & Bahrain

Company Description

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.

The OGC Business Manager will be responsible for overseeing the Oil, Gas & Chemical (OGC) business across KSA & Bahrain. Reporting directly to the Managing Director, the successful candidate will ensure compliance with company quality systems, procedures, and processes while driving revenue generation and long-term profitability. The role requires a strategic approach to business development and operational management, with a focus on performance, client satisfaction, and continuous improvement.

Job Description

• Develop and execute strategic plans for the OGC business in KSA & Bahrain, ensuring alignment with company objectives and growth targets.
• Conduct market analysis to assess current and future demand, identifying new business opportunities and areas for expansion.
• Establish short and long-term goals, including the launch of new services, diversification, and initiatives for business development.
• Oversee and assess the performance of Sub-Business Unit Managers, ensuring they meet business objectives.
• Provide expert consultancy in OGC testing to clients, enhancing customer satisfaction and identifying areas for service improvement.
• Prepare reports on business performance and projects progress to senior management.
• Foster and maintain strong customer relationships, ensuring exceptional service delivery and client retention.
• Optimize resource utilization to maintain high standards of quality and performance within OGC laboratories.
• Supervise and lead OGC staff, including subcontractors, promoting effective teamwork and achieving operational excellence.
• Champion a culture of safety by ensuring compliance with SGS health and safety policies and procedures.
• Ensure full compliance with ISO standards and the successful implementation of the Quality Management System across operations.

Qualifications

• Bachelor’s degree in Science, preferably in Chemistry.
• Fluent in English (both written and spoken). Arabic is an added value.
• 15+ years of experience in managing countrywide operations within the OGC sector, including downstream, trading, and testing operations, with a proven track record of leading large teams across multiple locations.
• Hands-on background in marine and laboratory operations within the oil, gas & chemical logistics chain.
• Experience in vessel operations: loading/discharge supervision, custody transfer, sampling, documentation, coordination with terminals and surveyors
• Laboratory testing experience including fuels, LPG, crude, or chemical testing coordination and QA/QC exposure
• Customer interface: interaction with major producers, traders, and terminal operators
• ISO Certification or experience in Quality Management.
• Experience in inspection services.
• Change management and ability to lead transformation Initiatives.
• Strong negotiation, communication, and interpersonal skills.
• Ability to represent the company and build customer relationships