Mashreq Bank
Business Development officer - PL Sales.Injaz-RBG-DBC PL Fulfillment.Retail Banking Group
🇦🇪 UAE, UAE🏢 On-site
Retail BankingCRMLead ConversionCross-sellingPersonal Banking
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- Analysis of leads received.
- Conversion of leads into “sale”
- Updating of all systems as per the call with the customer.
- Processing of the request or offer given to the customer.
- Constant follow up with the concerned department if the process is delayed or not fulfilled as per the customer’s request.
- Handling of all customer issues and resolve the same at the earliest and highlight them to the TL.
- Maintain records of all approvals and requests and reports handled.
- Meeting the KPI Targets set in term of revenues Through PL Sales and PL Fulfillment.
- Acquire new Business through Cross sell to increase penetrations.
- Managing assigned Leads via CRM within the agreed TAT (Drop Offs).Ensure controls requirement of the business are adhered to in line with Bank policies to ensure quality growth in business.
- Strong analytical, logical skills
- Sound market knowledge and Personal Banking understanding.
- Sound technical skill set across diverse products.Diploma / Highschool, 1- 2 years of relevant work experience in Personal Banking in the functions of PMU/ Relationship Management/ Tele Sales/Services.
Requirements
- •Diploma or Highschool education
- •1-2 years of relevant work experience in Personal Banking
- •Experience in PMU, Relationship Management, Tele Sales, or Services
- •Strong analytical and logical skills
- •Sound market knowledge and Personal Banking understanding
- •Sound technical skill set across diverse products
Responsibilities
- •Analysis of leads received
- •Conversion of leads into sales
- •Updating all systems as per customer calls
- •Processing requests or offers given to customers
- •Follow up with concerned departments for delayed processes
- •Handling and resolving customer issues
- •Maintaining records of all approvals, requests, and reports
- •Meeting KPI targets for revenues through PL Sales and Fulfillment
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The ATS View
- See what Mashreq Bank's hiring system sees in your CV
- Get AI-rewritten bullet points
- Download Gulf-ready CV
60 seconds. $3.99 one-time.
GCC Info
Company
Mashreq Bank
5000+ employees
Mashreq Bank offers a wide range of banking products and services, including retail, corporate, and investment banking. It serves individuals and businesses across the UAE and internationally.
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