Business Development Officer.Injaz-RBG-DBC PL Fulfillment.Retail Banking Group
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• Analysis of leads received.
• Conversion of leads into “sale”
• Updating of all systems as per the call with the customer.
• Processing of the request or offer given to the customer.
• Constant follow up with the concerned department if the process is delayed or not fulfilled as per the customer’s request.
• Handling of all customer issues and resolve the same at the earliest and highlight them to the TL. Meeting the KPI Targets set in term of revenues Through PL Sales and PL Fulfillment.
• Acquire new Business through Cross sell to increase penetrations.
• Managing assigned Leads via CRM within the agreed TAT (Drop Offs).Ensure controls requirement of the business are adhered to in line with Bank policies to ensure quality growth in business
Maintain records of all approvals and requests and reports handled.
Requirements
- •Analyze leads and convert them into sales
- •Update systems with customer call details
- •Process customer requests and offers
- •Follow up with departments for timely fulfillment
- •Handle and resolve customer issues
- •Meet KPI targets for PL sales and fulfillment
- •Acquire new business through cross-selling
- •Manage assigned leads via CRM within TAT
Responsibilities
- •Maintain records of approvals and requests
- •Adhere to business control requirements and bank policies
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Mashreq Bank offers a wide range of banking products and services, including retail, corporate, and investment banking. It serves individuals and businesses across the UAE and internationally.
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