Business Development Manager - Commercial Insurance

About the Role:

We are seeking a results-driven Business Development Manager – Commercial Insurance to drive growth and expand our presence within the commercial insurance segment. This role is responsible for acquiring new business, strengthening market presence, and managing key corporate client relationships through a consultative and solution-oriented approach.

In this role, you will focus on identifying new business opportunities, building strategic partnerships, and delivering tailored insurance solutions that address the risk management needs of corporate clients. You will play a key role in driving revenue growth while ensuring high standards of customer service and engagement.

What you will be doing:

1.Business Development:

• Identify, approach, and acquire new SME and Corporate clients across various sectors in the UAE.
• Develop a sustainable pipeline of SME and Corporate prospects through networking, referrals, market research, and direct sales activities.
• Conduct risk assessments and needs analysis to recommend suitable insurance solutions.
• Promote and place insurance products including (but not limited to):
• Group Medical Insurance
• Workmen Compensation
• Motor Fleet Insurance
• Property & Business Interruption
• Liability (Public, Employers, Professional)
• Prepare and present insurance proposals, quotations, and renewals to clients.2.Sales Target & Revenue Achievement:

• Achieve assigned SME and Corporate revenue targets in line with company budgets and strategic objectives.
• Track sales performance, pipeline status, and conversion ratios.
• Support timely follow-up for premium payment to insurer by client, coordinate with finance and operations teams.
• Contribute to portfolio profitability and sustainable growth.3. Client Relationship & Account Management:

• Act as the primary relationship manager for assigned SME and Corporate accounts.
• Manage policy renewals, endorsements, and coverage reviews to ensure continuity of cover.
• Maintain long-term client relationships through proactive engagement and service quality.
• Ensure client retention and identify cross-selling and up-selling opportunities.4. Regulatory Compliance & Governance (CBUAE Aligned):

• Ensure full compliance with UAE insurance regulations, including those issued by the Central Bank of the UAE (CBUAE).
• Adhere to CBUAE Insurance Brokerage Regulations, including conduct of business requirements.
• Ensure proper KYC, AML, and client due diligence is completed and documented.
• MUST Avoid misselling by ensuring insurance solutions are appropriate, transparent, and aligned with client risk profiles.
• Ensure all client communications, disclosures, and policy documentation meet regulatory standards.
• Maintain accurate records in line with regulatory and internal audit requirements.5. Market Knowledge & Product Expertise:

• Maintain up-to-date knowledge of UAE insurance market trends, insurer underwriting appetite, pricing, and regulatory changes.
• Stay informed of mandatory insurance requirements applicable to SMEs and Corporate clients in the UAE.
• Provide professional advice to clients based on current market and regulatory developments.6. Internal & External Coordination:

• Liaise with insurance companies, underwriters, and service providers to secure competitive terms.
• Coordinate with internal underwriting, operations, claims, and compliance teams to ensure efficient service delivery.
• Support clients during claims processes by coordinating with internal teams and insurers.

7. Reporting & Administration:

• Maintain accurate and complete client records in policy administration systems.
• Submit periodic sales reports, pipeline updates, and performance reviews to management.
• Ensure all proposals, quotations, and policy documents are properly archived and accessible for audit purposes.What We’re Looking For:

Education: Bachelor’s degree in any related field

Experience: Minimum 3 years’ experience in a Sales role

Skills

• Strong consultative selling and negotiation skills.
• Excellent communication and presentation abilities.
• Sound understanding of corporate risk management and insurance solutions.
• High level of integrity, professionalism, and regulatory awareness.
• Ability to manage multiple accounts and meet targets under pressure
• Excellent communication and presentation abilities.
• Act as the primary relationship manager for assigned SME and Corporate accounts
• Healthy and professional interaction with internal teams, operations, claims, compliance teams and other stakeholders including external stakeholders such as Insurer, vendors etc. to ensure efficient service delivery