Associate Banker

JOB CONTEXT/ DIMENSIONS

Working Conditions: - This is a fast-paced environment conducted in an office setting. There is persistent pressure to multitask, meet deadlines & handle multiple assignments in a given day.

• The job holder must be a presentable, self-motivated person with good interpersonal, communication, relationship and multilingual skills.

• The person must be a strong character coupled with good manners & discretion who can handle difficult personalities (male & female) without aggression.

• At times, the job may be stressful due to interaction with many different people with different types of personalities and being expected to perform multiple tasks quickly.

Customer Centric duties

• Working on day-to-day transactions & operations of customers.

• Handle all customers enquiries directly &/or queries directed from the Relationship Manager.

• Update customers and / or the Relationship Managers on the Customer portfolios as required.

• Supports Relationship Manager(s) on client queries and requests (call clients, send and receive documents)

• Supports in ensuring proper processing of client applications, obtain and maintain appropriate documentation.

• Supports in the Preparation of requests for investment credit facilities, monitor leverage coverage, maturities and interest repayment.

• Prepares weekly/monthly reports including the monthly sales report for the Relationship Manger(s).

• Coordinates with Operations team and other stakeholders as required.

• Coordinates with Investment Desk for execution of Customer investments related requests.

• Coordinates with middle office & back office in International Locations as required.

• Responsible for entering & monitoring all customers’ data on the core banking system.

• Assists with communication to the International Locations when needed to be done.

• Covers for the other team members in their absences.

Other tasks as requested.