Assistant Manager - Supplier Relationship Management

The organization is a flagship giga project under Saudi Arabia’s Vision 2030 initiative, aiming to create a world-class entertainment, cultural and lifestyle destination. As a multibillion-dollar project, it will encompass vast infrastructure development, hospitality, retail and service sectors, which requires effective and large scale management of supplier relationships and supply chain risks.

The Assistant Manager – SRM will support the implementation of the organization’s SRM strategic and operational agenda. This comprises finding and meeting strategic suppliers and partners. As well as onboarding suppliers, ensuring complete and up-to-date documentation, acting as the organization’s point-of-contact to the suppliers, providing internal stakeholders with intelligence available on registered suppliers, and tracking supplier performance metrics across all projects within the organization.

Key Responsibilities:

1.       Supplier Relationship Management:

• Build and maintain strong relationships with key suppliers to ensure alignment with business objectives and service-level expectations.

• Scout the market to find reputable partners for key bids and tenders.

• Support the SRM Manager and Director in organization and meetings with key suppliers.

• Serve as the primary point of contact for assigned suppliers, ensuring effective communication and timely issue resolution.

• Monitor supplier performance through KPIs (e.g., quality, delivery, compliance) and drive continuous improvement initiatives.

• Collaborate with internal stakeholders to align supplier capabilities with business needs and project goals.

• Conduct regular supplier evaluations and risk assessments to identify concerns and recommend mitigation strategies.

• Coordinate with cross-functional teams to support seamless project execution.

• Ensure adherence to procurement policies, ethical standards, and sustainability goals.

• Maintain accurate and current supplier records and documentation.

• Conduct market research to identify and evaluate potential new vendors

2. Supplier Performance Metrics Oversight:

• Conduct detailed performance analyses to measure supplier outputs against key performance indicators (KPIs), including quality, delivery timelines, cost efficiency, and compliance.

• Support the development and delivery of supplier performance reports, highlighting trends, risks, and opportunities for continuous improvement.

• Participate in regular supplier performance reviews and audits to ensure adherence to contractual obligations and established service standards.

3. Team Management, Learning & Development

• Oversee and mentor junior team members, providing guidance and support to encourage professional development and knowledge-sharing.

• Promote a collaborative, inclusive, and performance-driven culture within the Supplier Relationship Management (SRM) team.

• Contribute to capability building by supporting training initiatives and fostering continuous learning across the function.

• 6+ years of experience in vendor management, procurement, or supply chain operations.
• Bachelor’s degree in Supply Chain Management, Business Administration, or a related field
• Preferred: Certified Professional in Supply Management (CPSM), Certified Supply Chain Professional (CSCP), Certified Purchasing Manager (CPM)
• Experience with KSA regulatory requirements.
• Strong analytical skills with the ability to identify and address risks effectively.
• Proven track record of managing supplier relationships and improving supplier performance
• Fluency in English is required, with proficiency in Arabic highly desirable.
• Understanding of the local cultural and business landscape in Saudi Arabia through work experience in the region preferred.