Assistant Manager-People and Change

Core Responsibilities

• Support the end-to-end delivery of Organization Design and Workforce Planning workstreams, ensuring deliverables meet quality standards, timelines, and client expectations.

• Conduct organizational diagnostics including spans and layers analysis, role and responsibility reviews, operating model inputs, and identification of efficiency opportunities.

• Develop organization design artefacts such as design principles, organization structure options, role profiles, governance and decision-rights (e.g., RACI) models.

• Build and maintain workforce planning models (demand, supply, capacity, capability and scenario planning) and translate outputs into actionable insights.

• Plan and support facilitation of client workshops/interviews; synthesize findings into structured problem statements and recommendations.

• Support preparation of implementation plans, roadmaps, and workforce transition plans, including risk/issue tracking and mitigation actions.

• Prepare executive-ready materials (reports, dashboards, and presentations) with strong story lining and attention to detail.

• Coordinate day-to-day project management activities for assigned workstreams including work planning, progress tracking, and status reporting.

• Coach and review work produced by junior team members; provide constructive feedback and contribute to team development.

• Support business development through research, proposal drafting, development of credentials/case studies, and preparation of presentation materials.

• Contribute to development and refinement of methodologies, tools, and intellectual capital relevant to Organization Design and Workforce Planning.

Professional Experience and Requirements

• 4 years of relevant consulting experience, with at least 3 years focused on Organization Design and/or Workforce Planning and analytics.

• Prior Big 4 consulting experience is mandatory, with demonstrated delivery of client-facing engagements and production of executive-level outputs.

• Experience conducting organizational diagnostics (spans/layers, role clarity, governance) and developing target organization structures and role profiles.

• Experience building workforce planning models and scenarios using quantitative and qualitative inputs; ability to interpret data and communicate implications.

• Strong project management capability including workplan management, milestone tracking, RAID management, and coordination across stakeholders.

• Strong interpersonal skills and ability to build relationships with diverse internal and external stakeholders.

• Strong analytical and problem-solving skills with high attention to detail and quality control.

• Proactive, resilient, and adaptable to dynamic and challenging client environments.

Educational Qualifications and Certifications

• Bachelor’s Degree in Human Resources, Psychology, Business Management, Engineering, or a related discipline.

• Professional certifications are an advantage (e.g., organization design, workforce analytics, project management, change management).

Technical Competencies:

• Organization Design & Operating Model Analysis (spans/layers, role clarity, governance)

• Workforce Planning & Analytics (demand/capacity, scenario planning, capability modelling)

• Data Analysis & Interpretation (quantitative and qualitative synthesis)

• Consulting Methodologies & Structured Problem-Solving

• Project Management (workplanning, RAID, stakeholder coordination)

• Presentation & Report Writing (storylining, executive-ready outputs)

• Proficiency in MS Office Tools (Excel, PowerPoint, Word); analytics tools exposure is a plus