Assistant Manager - Business Banking Advisory (UAE Nationals Only)
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• Job Responsibility:
• Effectively identify and respond to Business Banking client needs.
• Ensure completion of client transaction in timely and quality manner.
• Support the quality initiative by reducing transaction defeats and cycle time.
• Add value to our clients through delivering on our EIB Banking experience.
• Provide product and service information, advice and relevant products and services to customers to increase their awareness and promote their usage.
• Address customer problems and complaints to achieve satisfactory resolutions.
• Adhere to legal, corporate and regulator procedures.
• Apply and comply with relevant processes, procedures and controls to meet the unit’s needs while providing efficient service to customers.
• Assists staff on a day to day basis by conducting research, responding to inquiries, and assisting with the development of or revisions to policies and procedures.
• Work with Department Head on the oversight of the Bank’s compliance framework within the business unit.
• Assists with audit and compliance examinations, including requesting and preparing materials.
• Assists the front line on monitoring and analysis of customer profiles.
• Ensure compliance and completion of regulatory initiatives/remediation projects
• Maintain strict control of confidential documents/secured negotiable items to prevent loss or misuse.
Job Skills & Qualifications:
• Bachelor graduate
• UAE National with up to 3 years of experience in similar role
What we offer you:
• Competitive salary package
• Strong emphasis on work-life balance and wellbeing across the bank
• World-class Learning & Development platform and career development
• Generous annual leave entitlement and Private Healthcare
• Preferential banking facilities for employees
Requirements
- •Bachelor graduate
- •UAE National
- •Up to 3 years of experience in a similar role
- •Effectively identify and respond to Business Banking client needs
- •Ensure completion of client transaction in timely and quality manner
- •Support quality initiative by reducing transaction defeats and cycle time
- •Provide product and service information, advice and relevant products and services to customers
- •Address customer problems and complaints to achieve satisfactory resolutions
Nice to Have
- •Maintain strict control of confidential documents/secured negotiable items to prevent loss or misuse
Responsibilities
- •Add value to our clients through delivering on our EIB Banking experience
- •Adhere to legal, corporate and regulator procedures
- •Apply and comply with relevant processes, procedures and controls to meet the unit’s needs while providing efficient service to customers
- •Assists staff on a day to day basis by conducting research, responding to inquiries, and assisting with the development of or revisions to policies and procedures
- •Work with Department Head on the oversight of the Bank’s compliance framework within the business unit
- •Assists with audit and compliance examinations, including requesting and preparing materials
- •Assists the front line on monitoring and analysis of customer profiles
- •Ensure compliance and completion of regulatory initiatives/remediation projects
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