AR Accountant

Strategy, Policy and Procedure

• Maintain and enhance all the EPGC Receivable business functions and procedures of debt collection process.

• Initiate, recommend, implement and enhance Account Receivable, credit control and collection policies and procedures within established guidelines.

• Maintain the customer master and create the customers as per approval of credit function & as per the policy and procedures

• Maintain confidentiality of the information related to work to protect the interests and activity of the Company.

Accountant Receivable Duties

• Supervise the efficient processing of invoices, ensuring accuracy and adherence to billing schedules and terms.

• Conduct thorough verification of billing details including pricing, quantities, discounts, and taxes to maintain precision in financial records.

• Collaborate cross-departmentally to promptly resolve any billing discrepancies or issues, ensuring seamless operations.

• Implement systems to maintain real-time records of receivable accounts and billing activities, optimizing the accounting database for efficiency.

• Oversee monthly reconciliation of cash accounts, to identify discrepancies and initiate corrective actions through adjusting entries and debtor files.

• Identify errors made by customer service personnel through precise accounting adjustments, maintaining financial accuracy.

• Execute comprehensive bank reconciliation processes, meticulously documenting all associated entries for transparency and compliance.

• Manage the process of returned cheques resulting from postal box subscription renewals, engaging with customers to facilitate payment resolution, and managing relevant entries including refunds and collections.

• Keep up to date on financial system updates and managerial decisions, implementing necessary adjustments in response to modifications initiated by the financial department or top management.

• Provide prompt and accurate responses to management inquiries, questions, and reports, demonstrating a high level of professionalism and expertise.

• Communicate effectively with clients via phone, email, or other channels to confirm receipt of invoices and clarify payment expectations, enhancing customer satisfaction.

• Follow up with clients to facilitate timely payment of outstanding invoices, addressing queries and concerns promptly to expedite the payment process.

• Escalate unresolved customer collection issues to the customer or appropriate management level for further action, providing clear documentation and recommendations for resolution.

• Continuously improve receivable and billing processes, implementing best practices to enhance efficiency, accuracy, and customer service levels.

• Assisting in the end user testing of improved accounting systems Account receivable, credit control & collection used by team and help diagnose/troubleshoot unexpected issues.

• Prepare & ensure all the receipts completed on daily basis accurately as per the receivable policy and procedures.

• Resolves routine questions and problems and refers more complex issues to higher levels.

• Managing the legal cases through escalating warnings / letters before legal action.

Reports

• Prepare and generate reports from the system related to account receivable, credit control & collection and perform in account reconciliations with payable & GL and adhoc reports requested from payable & GL and customers’ accounts.

• Timely completion of financial reports in accordance with predetermined timelines, meeting organizational requirements and deadlines consistently.

• Analyse receivable trends and metrics to identify areas for improvement and implement corrective actions as needed.

• Prepare regular reports on billing and receivable activities, including aging analysis, cash flow projections, and collections performance.

Stakeholder Synergy

• Develop and maintain strong relationships with internal and external stakeholders to ensure high performance.

• Assist Account Receivable & Credit Control Manager in ensuring effective relationships with client businesses through maintaining an appropriate interface between the Finance, and Clients.

Other Tasks

• Perform any other responsibilities relating to this job request or work task as allocated by the Line Manager.