TAWANTECH
App support-Fresh graduate
🇸🇦 Riyadh, Saudi Arabia🏢 On-site
Application SupportFirst Level SupportTroubleshootingSQLIT SupportRotational Shifts
At a Glance
- Category
- 💻 Technology
- Level
- Junior
- Experience
- 0-1 years
- Type
- Full-time
Before You Apply
- See if your CV survives TAWANTECH's ATS filters
- Get AI-rewritten bullet points
- Download Gulf-ready CV
60 seconds. $5.88 one-time.
Application Support Engineer (Fresh Graduate) – Rotational Shifts
- Provide first-level technical support for business applications and systems.
- Monitor application performance and ensure system availability during assigned shifts.
- Troubleshoot application issues, analyze incidents, and resolve basic technical problems.
- Escalate complex issues to development or infrastructure teams when required.
- Monitor system logs, alerts, and scheduled jobs to ensure smooth operations.
- Assist in software deployments, testing, and production support activities.
- Perform basic database queries and system validation when needed.
- Document incidents, troubleshooting steps, and support activities accurately.
- Utilize analytical and engineering problem-solving skills to identify root causes and improve system reliability.
- Collaborate with cross-functional teams to ensure continuous service availability and customer satisfaction.
Requirements
Application Support Engineer (Fresh Graduate) – Rotational Shifts
- Bachelor's degree in Electronics Engineering, Electrical Engineering, Computer Engineering, or a related field.
- Fresh graduate or up to 1 year of experience.
- Basic understanding of application support, operating systems, and networking concepts.
- Basic knowledge of SQL and databases is preferred.
- Strong analytical and troubleshooting skills.
- Good communication and teamwork abilities.
- Willingness to work rotational or night shifts.
- Good command of English.
- Eagerness to learn new technologies and IT support tools.
Requirements
- •Bachelor's degree in Electronics, Electrical, Computer Engineering, or related field.
- •Fresh graduate or up to 1 year of experience.
- •Basic understanding of application support, OS, and networking.
- •Basic SQL and database knowledge preferred.
- •Strong analytical and troubleshooting skills.
- •Good communication and teamwork abilities.
- •Willingness to work rotational or night shifts.
- •Good command of English.
Nice to Have
- •Eagerness to learn new technologies and IT support tools.
Responsibilities
- •Provide first-level technical support for business applications.
- •Monitor application performance and system availability.
- •Troubleshoot application issues and resolve basic technical problems.
- •Escalate complex issues to relevant teams.
- •Monitor system logs, alerts, and scheduled jobs.
- •Assist in software deployments, testing, and production support.
- •Perform basic database queries and system validation.
- •Document incidents and troubleshooting steps.
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Before You Apply
- See if your CV survives TAWANTECH's ATS filters
- Get AI-rewritten bullet points
- Download Gulf-ready CV
60 seconds. $5.88 one-time.
GCC Info
Company
TAWANTECH offers technology solutions aimed at driving digital transformation for businesses. They provide services to help organizations innovate and grow.