Analyst, Account Management

Our Purpose

Mastercard powers economies and empowers people in 200 countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Analyst, Account Management

Job Title: Analyst, Account Management – Mastercard Cross Border Solutions

Reports to: – Director, Product Sales
Job Family: Sales / Business Development
Career level: Analyst – Business Development
Location: United Arab Emirates
Region: EEMEA

Company description
In the last few years, Mastercard has developed products in the cross-border payments space, “Mastercard Cross Border Solutions” products. we have established partnerships with entities active in the cross-border payments. We are looking to scale those partnerships and to establish more.
The candidate will be part of the “Mastercard Cross Border Solutions” sales team and will demonstrate the initiative and ownership as an individual contributor, raise the bar and challenge the boundaries to corner new payment flows using Mastercard Cross Border Solutions product.

Key accountabilities
The candidate will ensure that Mastercard Cross Border Solutions product strategy is implemented in close alignment to market objectives and deliver commercial product launches and success

Key areas of responsibilities include:
• Meet the volume and scale objectives for Mastercard Cross Border Solutions in United Arab Emirates by shaping and aligning the product to the go-to-market strategies
• Partner with global and regional product teams to understand product capabilities, provide inputs to ensure market needs are addressed, synergize with other initiatives and ensure ongoing coordination for smooth operation of the product in market
• Lead client engagements to communicate product strategy, innovation, business building strategies and ensuring sign ups
• Engage Marketing, Communications and other colleagues to support the successful launch of products and ensure optimum visibility and utilization of budgets and investments on the product
• Coordinating (at internal and customer level) the end-to-end implementation of the service with new customers: due diligence process, contract and commercial negotiations, financial set-up, service roll-out…;

• Managing complex analyses using data from multiple sources, in order to build strategic intelligence for both Mastercard and customers.
• Supporting and developing strong internal relationships within the Mastercard to enable all team members to achieve their business goals and differentiate Mastercard Cross Border Solutions product from the competition.
Qualifications and Experience
• Bachelor’s degree
• Relevant experience in cross border remittances space with leading money transfer operators, FinTech’s, Telcos etc
• A keen understanding of bilateral / correspondent banking for B2B and P2P payments
• Exposure to mobile money/card payment industry would be an added advantage
• Experience in managing Sales, Business Development from conception to scale is desirable
• United Arab Emirates based candidates preferred with relevant market experience and vintage

Skills and Competencies
• Strong product and problem-solving acumen
• Proven sales, Business Development, negotiation, communication skills
• Team player, comfortable working in a large matrix organization, willing to build consensus and
• determined to get things done in time
• Comfortable working in a dynamic environment where rapid or sudden changes are not unusual
• Fluent in English Fluency in Arabic would be preferred
• Based in United Arab Emirates

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.