Airport Supervisory Programme - UAE Nationals

Job Description

Synopsis

Ready to take your career to new heights? Dream big, fly higher, join Etihad.

As the proud national airline of the UAE, we are committed to empowering the next generation of leaders. The Etihad Airport Programme offers UAE Nationals the opportunity to launch a career with one of the world’s fastest-growing airlines.

The Airport Supervisory Programme is a hands-on training programme gives you invaluable experience in airport operations, from guest services to safety and security, preparing you for a future leadership role in aviation.

What to expect

We are offering a tailored career programme designed to suit your unique ambitions, providing hands-on experience learning from the best in aviation, and unlocking your full potential. This three-to-four-year development programme will provide you with the skills needed for a supervisory role in airport operations. You’ll gain experience across key operational areas, ensuring seamless guest experiences and smooth airport operations.

What you’ll achieve

Real-world experience in guest handling, check-in, boarding, transfer desk and arrivals

Safety and compliance training meeting global industry standards

A 12-to-24-month international assignment as an Airport Operations Supervisor in a training capacity

A clear career path to becoming an Airport Duty Supervisor in one of our stations in the global network abroad

Accountabilities

Oversee guest handling across airport touch-points, ensuring top-tier service and compliance with safety, security, and brand standards.

Meet KPIs, ancillary revenue, and customer service targets.

Coordinate with internal and external stakeholders for smooth operations, briefings, and updates.

Manage flight editing and special guest requirements (VIP, PRM and special categories).

Liaise with control teams to handle disruptions, emergencies, and service recovery.

Identify and report safety and security risks, escalating significant issues as needed.

Why Choose Etihad?

At Etihad, we’re committed to developing the next generation of aviation leaders. With world-class training, mentorship, and on the job experience, you’ll gain the experience and skills needed to thrive in a dynamic industry.

Qualifications

• Have a Bachelor’s degree completed in the last three years
• Are UAE nationals, aged 21 or older with a valid family book
• Have a completion or permanent exemption certificate from UAE National Service (for males)
• Are fluent in English (written and spoken)
• Are ready to work in a fast-paced, 24/7 environment
• Can wear the Etihad uniform with pride
• Are open to working at airports outside the UAE

Additional Information

Etihad is more than the UAE’s national airline - we’re shaping the future of global aviation through the next generation of Emirati talent. From our home in Abu Dhabi, we are building meaningful career pathways that empower UAE Nationals to grow, lead and make a lasting impact across our airline. As part of our Journey 2030 ambition, we’re investing in the development of future leaders who will help define the next chapter of Etihad and the aviation industry. Join us and take your place in shaping the future.

To learn more visit www.etihad.com

Recruitment Fraud Alert

Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.