Air Cargo Charter Sr. Broker

Job Purpose:

The Air Cargo Charter Broker will be responsible for generating new business, maintaining relationships with clients and operators, and managing the entire charter process from inquiry to completion. The role will utilize sales skills, industry knowledge, and customer service abilities to meet financial objectives and provide exceptional service to Bahri Air customers.

Key Accountabilites:

Building Potential Customer

Conduct research using industry databases, websites, LinkedIn, and trade press to identify potential customers. Engage with potential customers through outbound sales calls, emails, and visits (both face-to-face and virtual). Convert potential customers into Bahri Air customers by demonstrating value and establishing trust.

Relationship Management

Develop and maintain relationships with cargo operators to ensure access to a wide range of aircraft and provide optimal solutions for customers. Maintain ongoing relationships with customers to ensure repeat business and long-term client satisfaction.

Sales Target Achievement

Work towards meeting sales targets and financial objectives through strategic planning and effective sales techniques.

Aircraft and Chartering Process

Demonstrate in-depth knowledge of aircraft types and the chartering process to advise and assist customers effectively.

Perform the entire charter booking process from inquiry to completion, ensuring smooth operations and customer satisfaction.

Respond promptly to inbound requests for urgent charters, being available virtually 24/7 to meet client needs.

Create and present tailored quotes to customers, showcasing strong commercial acumen and understanding of customer requirements.

Monitor flight departures, which may include working unsociable hours, to ensure successful execution of charters.

Qualifications and Experience:

Bachelor's degree in business, Aviation Management, or a related field

Minimum of 4-6 years of relevant experience

Professional Certificates and Licenses

Valid Professional Certifications