Agile Delivery Lead - Emiratisation

Job Purpose

At Emirates we believe in connecting the world to and through our global hub in Dubai and in constantly innovating to ensure our customers Fly Better.

Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation were always at the forefront pushing boundaries. Were on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the worlds largest international airline and become a vital part of our cutting edge information and technology team as an Agile Delivery Lead - Emiratisation.

Join our Agile Delivery team on a mission to create technology solutions that enhance customer experience and drive revenue growth. We focus on leveraging agile methodologies to deliver innovative and secure technology quickly and efficiently. If you are passionate about delivering value, embracing agility, and leading projects in a dynamic environment, we invite you to apply and become a key player in our journey to drive the success at Emirates Group.

As the Agile Delivery Lead - Emiratisation you will perform the role of Scrum Master developing and leading a high performing multidiscipline team instilling in them a clear vision and a passionate drive. They play a leading role in fulfilling the vision driving the implementation of technical products and setting standards for teams to follow. The Agile Delivery Lead is responsible for the day to day planning leading organising and motivating of the scrum teams to achieve a high level of performance and quality in the delivery of outputs that provide exceptional value to business users.

This role blends Scrum Master responsibilities with traditional project management practices, ensuring structured planning, risk control, stakeholder alignment, and consistent delivery of business value. You will lead the delivery of technology initiatives by combining Agile leadership with strong project management discipline. You will build and guide high‑performing, multi‑disciplinary teams, instilling clear direction, delivery rigour, and a strong focus on outcomes. This role is central to translating strategic priorities into well‑planned, governed and successfully executed delivery.

In this role you will:

• Schedule user stories from the technical product backlog to the Sprint plan focusing on regular and timely delivery of business value initiatives and facilitating agile ceremonies eg product backlog refinement sprint planning daily stand ups sprint reviews and retrospectives
• Manage risks assumptions issues and dependencies removing impediments blockers to ensure optimal flow of value Guide the team on the use of Agile Scrum practices and values to delight the business and how to elicit the most out of self organization Assess the Scrum Maturity of the team and coach the team to higher levels of maturity at a pace that is sustainable and comfortable for the team.
• Promotes empowerment of the team ensuring that each team member is fully engaged in the initiatives and is making a meaningful contribution and encourages a sustainable pace adhering to the agreed quality management plan with the team.
• Work collaboratively with the Technical Product Owners to refine clarify and maintain the product backlog together with the TPO schedules and commits stories into sprints and visualizes progress.
• Support the Technical Product Owners in managing business expectations and transparency in both product backlog and schedule for all initiatives.
• Define and manage a well defined process and champion ongoing process improvement initiatives to implement best practices for Agile Delivery Management and effectively manage conflict resolution Ensure the Acceptance Criteria and Definition of Done DOD is being followed and make sure that each team member is fully engaged in the stories and making a meaningful contribution.
• Encourage a sustainable pace adhering to the agreed quality management plan with the team Maintains an agile project management tool ScrumDesk JIRA etc.

Qualification

To be considered for the role you must meet the below requirements:

• Degree or Honours or equivalent in a subject related to Computer Science or similar.
• Certified Scrum Master with 3 years of practical application of the Scrum Management discipline PMI ACP transition of existing SDCs are exempt.
• 5 years of working in Information Technology in agile delivery within the context of a small medium technology change program. Proven leadership and project delivery experience in a matrix organisation with global teams for a large organisation.
• Well versed in the use of tools of software delivery eg MS OFFICE suite JIRA Confluence etc.
• Ability to effectively communicate specialist information in an understandable format to all stakeholders.
• Excellent Communication Skills, focusing on core Scrum values of openness, honesty and respect.Leadership Role: Yes

Salary & benefits

Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers.