Administrator - Crew Connect Services (Emiratisation)
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Job Purpose
At Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always ‘Fly Better.’ As one of the most recognised and admired brands globally, we’re driven by innovation and excellence. Join us as a Administrator - Crew Connect Services (Emiratisation) and experience a fast-paced, multicultural environment where your ideas and expertise will help shape the future of aviation. Here, you’ll grow alongside professionals from diverse backgrounds, contributing to our shared success and making your mark on a global stage.
As an Administrator in Crew Connect Services, you will be responsible to review and provide a comprehensive administration support required for coordinating department section functions and ensuring the smooth day to day operation of the department. This role is typically focussed on the update and maintenance of administration databases and/or systems. Interaction with contacts within other departments is routine and usually uncomplicated. The use of a computer and applications is at a more advanced level and somewhat frequent.
In this role, you will:
• Conducts a biannual review of access to the Cabin Crew Portal and Crew Pulse.
• Timely administration and publishing of KiS, Portal and Pulse content as per the SLA and KPP Governance.
• Updating Cabin Crew leave assignment on the internal systems in line with departmental guidelines and approvals.
• Supporting and responding on any leave related queries from different stakeholders such as Cabin Crew Management, Crew Connect, Network Operations and HR.
• Supporting regular Cabin Crew leave training sessions virtually and in person.
• Generating and publishing relevant reports as required by business.
Qualification
To be considered for this role, you must meet the below requirements:
• 12 years schooling or equivalent.
• Proven experience as an office administrator, office assistant or relevant role.
• Outstanding communication and interpersonal abilities.
• Excellent organizational skills.
• Familiarity with office management procedures and basic admin principles.
• Excellent knowledge of MS Office and office management software.
• Proficiency in managing and analysing data.
At Emirates Group, we’re committed to providing our employees with opportunities to grow and develop their careers. If you’re looking for a challenging and rewarding opportunity, apply today and join our team!
Salary & benefits
Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays worldwide.
Discover what it’s like to live and work in our fast-paced, cosmopolitan home city by visiting the Dubai Lifestyle section on our career’s website: www.emirates.com/careers.
Requirements
- •12 years schooling or equivalent
- •Proven experience as an office administrator or relevant role
- •Excellent organizational skills
- •Familiarity with office management procedures
- •Excellent knowledge of MS Office
- •Proficiency in managing and analysing data
Nice to Have
- •Outstanding communication and interpersonal abilities
Responsibilities
- •Review and provide administrative support for department functions
- •Update and maintain administration databases and/or systems
- •Conduct biannual review of access to Cabin Crew Portal and Crew Pulse
- •Administer and publish KiS, Portal and Pulse content as per SLA
- •Update Cabin Crew leave assignment on internal systems
- •Support and respond to leave-related queries
- •Support Cabin Crew leave training sessions
- •Generate and publish relevant reports
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