Administration Coordinator (Front of House) Yasmina British Academy

Yasmina British Academy is an outstanding English Curriculum school in Abu Dhabi, recognized for its excellence in education, state-of-the-art facilities, and innovative teaching practices. With the transition to its multi-billion-dirham new campus now complete, Yasmina British Academy is leveraging its state-of-the-art facilities to redefine digital learning. This new multi-building campus is designed to foster a future-focused educational experience, providing students and teachers with cutting-edge technology, sustainable learning environments, and unparalleled opportunities for innovation and digital excellence.

We are currently seeking an Administration Coordinator to be the operational backbone of the school’s Customer Experience function — turning accurate data, well-run coordination, and timely communication into a consistently positive experience for prospective and existing families. The role exists to make sure that every parent enquiry, interaction, and event is handled promptly and professionally, and captured for follow-up, so that responsiveness and quality are never left to chance.

By keeping feedback, enquiry, and engagement processes running reliably, the post-holder frees the Parent Relations Executive and CX Manager to focus on relationships and resolution.