100000000824.Crisis Management Lead

Key Result Areas:

• Own and lead the enterprise-wide crisis management strategy for Qatar Foundation and its entities including development, review, refinement and embedding of Crisis Management Plans and Protocols ensuring consistency and alignment with international best practices.

• Guide and safeguard QF's operations and reputation through effective crisis handling, by addressing operational and reputational threats.

• Establish and Govern the Crisis Management Framework, including crisis plans and protocols ensuring crisis preparedness mechanisms across QF.

• Plan, direct and facilitate organization-wide crisis management training and exercise sessions; for CMT, CLTs and other crisis teams ensuring capabilities are tested and enhanced.

• Guide the QF Crisis Management Team in delivering their roles as effectively as possible with the necessary support in the event of a crisis, enabling them to respond in as effective and efficient a manner as possible.

• Collaborate with key external partners to ensure coordinated response efforts and timely communication during crises.

• Ensure organizational crisis readiness through capability assessments, maturity evaluations and continuous improvement initiatives

• Establish post-crisis review governance, ensuring lessons learned are translated into structural, procedural and capability improvements.

• Drive integration of crisis-related risks into enterprise risk management systems, ensuring alignment with risk appetite, business continuity and resilience objectives.

• Represent crisis management at senior governance forums, providing assurance reporting, dashboards and performance metrics to senior leadership

• Lead collaborations with external consultants, vendors and partners on specialized crisis services if needed, aligned with approved objectives

• Develop and oversee alignment frameworks with cross-functional crisis teams (CCT, CHCT, EMT etc.) to ensure alignment of crisis readiness efforts

• Mentor and guide crisis management specialists, coordinators and entity focal points to build internal capacity and ensure continuity of expertise.

• Supervise crisis management annual planning, KPIs, budget formulation and performance scorecards, ensuring measurable impact.

• Oversee the activities of Crisis Management Coordinators and Crisis Management Team (CMT) coordinators as necessary.

• Other reasonable tasks as assigned by the Director

Minimum Knowledge, Skills & Experience:

• Bachelor’s degree in a relevant field & 6-8 years of relevant full-time work experience.

• Excellent communication, teamwork and interpersonal skills and ability to establish and maintain effective working relationships

• Solid understanding of QF’s large, complex multi-faceted centers and organizational design

• Excellent writing skills - the ability to draft / edit a variety of written reports and communications and articulate ideas clearly and concisely.

• Proficiency in MS Office applications